Solved

Can't open Win2k folders or IExplore.

Posted on 2004-04-03
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Last Modified: 2010-04-13
In normal mode I can't open any Directories or IE.  I get no error message at all.  The folder/IE simply won't open.  In safe mode I can.  Is there a way for me to repair explorer.exe or IExplore.exe to get it back to using default as they do in safe mode?
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Question by:islandice1
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7 Comments
 
LVL 44

Expert Comment

by:CrazyOne
ID: 10748744
Try this

Start > run sfc /scannow
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LVL 44

Expert Comment

by:CrazyOne
ID: 10748746
Double Check for viruses
Online Scanners

 Norton Web Services  
Go to this page and click on Scan for Viruses
http://security.symantec.com/ssc/vc_about.asp?j=1&langid=us&venid=sym&plfid=22&pkj=REODSKVYRMHCGVRVRMN

It needs to download a few file so as to activate the scan so you may see a message like this.

"The Scan for Viruses uses an ActiveX program to scan your computer. The download is approximately 1.5MB and can take about 10 minutes over a 28.8 modem.

The scan can take more than 20 minutes depending on the speed of your computer and the number of files that you have. Please do not browse away from this page unless you intend to abort the scan.
 
Downloading Scan for Viruses controls. Please wait...
 
During the download, you might see one or more messages asking if it is OK to download and run these programs. Click Yes when these messages appear.
 
Note: Scan for Viruses does not scan compressed files"

======================
 Trend Micro HouseCall        
www.housecall.antivirus.com
"Trend Micro's free online virus scanner
In order to better serve our customers, we ask HouseCall users to register before scanning their computer.  By registering, you will receive virus alerts from our team of Virus Doctors. You will be able to unsubscribe when you receive your first email. You can also scan without registering"
http://housecall.antivirus.com/housecall/start_corp.asp

======================
eTrust Online antivirus scanner
http://www3.ca.com/virusinfo/virusscan.aspx
======================

PC Pitstop Virus Scan
Our free Web-based virus scan uses Panda Software's award-winning technology and virus list. We're checking against the "wildlist," the roughly 200 viruses that are most prevalent in the world in a given month
http://www.pcpitstop.com/antivirus/default.asp
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LVL 44

Accepted Solution

by:
CrazyOne earned 500 total points
ID: 10748749
Check for adware and sypware all are free except Spycop: http://www.spycop.com/

Also use SpyBot and AdAware in tandem. Neither is 100% accurate but the two of them together get pretty close to 100% accuracy.

spybot here
http://www.safer-networking.org/
Download
http://spybot.safer-networking.de/index.php?lang=en&page=download

AdAware
http://www.lavasoftusa.com/

Not Free
Spycop:
http://www.spycop.com/
0
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LVL 44

Expert Comment

by:CrazyOne
ID: 10748757
There maybe something running in the background causing the problem. Shut down all programs and see if you can use explorer then
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 10748769
To go a bit further dowload one of these. I would suggest msconfig

MSCONFIG for Win 2000
http://www.insideproject.com/showguide.cfm?guideid=31
http://www.insideproject.com/downloads/msconfig2k/msconfig.zip

StartupCop
http://www.pcmag.com/article2/0,4149,2173,00.asp

AutoRuns
http://www.sysinternals.com/ntw2k/source/misc.shtml#autoruns

Startup Control Panel
http://www.mlin.net/StartupCPL.shtml
and
StartupMonitor
http://www.mlin.net/StartupMonitor.shtml


and

Try this

Sart > Run msconfig
Click on the tab marked "Startup"
Click the Disable All button.

If the problem no longer persists then one of the items in the starup is the culprit you just need to track it down.
0
 

Author Comment

by:islandice1
ID: 10749798
Thanx CrazyOne-
The combination of of Adware and SpyBot as well as running the following after the spyware removal cleared this up for me. Thanx again dude!

Start > Run rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g
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LVL 44

Expert Comment

by:CrazyOne
ID: 10750184
:)
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