suddenly could not print from the network printer
Posted on 2004-04-03
I am the network administrator in a samll computer lab. we had a network printer connected in TCP/IP port, it could not print today.
1). The status of printer was ready when clicking the printer icon. I ping the IP of the printer, didn't get response.
2). I deleted the printer and add it again in existing TCP/IP port. It didn't solve the problem.
3). I deleted it again and add it in an new stardard TCP/IP port. It gave a messag " the IP address is used by another port".
Is it possible that the printer's IP address has been changed? How could I find the IP address?
Could some one here help me?Thanks very much.