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Odd Exchange 2000 Mailbox Behavior - Permissions related I believe

Posted on 2004-04-03
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Last Modified: 2010-03-05
User A's contacts are shared with User B. User B can view, edit, and delete User A's entries as well as adding new entries. This has worked well until recently.

Now, User B can see older contact entries, but none of the newer entries. In fact User B can create a contact and User A can see it, but User B cannot view or modify the new entry after she enters it.

As Network Admin, I can also connect to User A's contacts and I see a subset of her entries. If I add a new entry, User A can see it, but I cannot.

This seems like it has to be a permissions issue, but I cannot find where the permission might have gotten changed.

Any help will be appreciated.

Jim
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Question by:Jim_McCarty
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LVL 26

Expert Comment

by:Vahik
ID: 10750355
U either have permission or u dont to a folder.What u may have is filters enabled
on that folder that prevents u to see newly created items.
click on contacts then view\currevt views\define views then under description
check to see if filter is enabled.If it is disable it and see if ur problem is solved.
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Author Comment

by:Jim_McCarty
ID: 10759090
I have checked. It is NOT a filter/view issue. I have checked and ensured that NO filter is in place.

My access to other users' contacts works as expected.

It appears that new items are somehow getting different permissions than older entries. (Is this even possible?) Could it be a file corruption issue?
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Accepted Solution

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Vahik earned 750 total points
ID: 10772252
Jim if this is only happening to one person u can do a few things and
should not worry about it.U can try to repair the outlook.u van delete and
recreate outlook profile.u can delete and recreate his or her mailbox and profile
and recreate again.Or if all fails u may have to delete the user and recreate him.
U can also check his or her pst file to see if it is not too large and while there
scan the file for corruption.As long as it is happening to one person u have nothing
to worry about.
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Author Comment

by:Jim_McCarty
ID: 10793808
Unfortunately, this is a big deal since the user is a VP...

Your suggestion meshes with what I suspected. If I can talk the user into it. I will try to move her mailbox to a PST, back it up, and export it....
I will follow up to let you know if it works.
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Author Comment

by:Jim_McCarty
ID: 11030484
I was able to define a new contacts folder, set the desired permissions, copied the original contacts, and removed the original folder. Everything seems to be working
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