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Composed messages sit in outbox

Posted on 2004-04-03
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Last Modified: 2010-06-21
Recently, we migrated from exchange 5.5 to exchange 2000.  I have SP3 and Security Rollup installed for exchange.  The server is Windows 2000 Server w/SP4

Client Configuration:
Windows 2000 Pro w/SP4
Outlook 2000 SP3

The problem is I have some users that compose new messages and when they click on send, the email will remain in the outbox until they click on a different folder.

The same users are experiencing a delay in receiving emails.  If Outlook sits idle, the user will click on Inbox and then they will receive several emails, most of which were sent 10-15 minutes ago and as long as 1 hour ago.

The Send/Receive configuration has not been changed from the default values.  We are not scheduling send/receive every X minutes.
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Question by:squeekie3074
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sunray_2003 earned 250 total points
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by:squeekie3074
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I will verify this evening.

Thanks,

Squeekie
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by:squeekie3074
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The issue is on the client end:

Modified the following parameters on the NIC.

Unchecked the box under the configuration for power management
Unchecked both boxes under Authentication and Unchecked IEEE
Unchecked the Box for Internet Connection Firewall under the advance Tab

Under the TCP/IP Properties, went to WINS Tab and selected Netbios over TCP/IP.

The Users experiencing this were 2 on Windows XP Pro and 2 on Windows 2000 Pro.

Thanks for the help.
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by:tpowell5
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The end fix from Squeekie3074 seems to have fixed my problem of mail stuck on my Exchange 5.5 Server to XP Pro's, specifically the Firewall setting.
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