troubleshooting Question

Composed messages sit in outbox

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squeekie3074 asked on
Outlook
4 Comments1 Solution667 ViewsLast Modified:
Recently, we migrated from exchange 5.5 to exchange 2000.  I have SP3 and Security Rollup installed for exchange.  The server is Windows 2000 Server w/SP4

Client Configuration:
Windows 2000 Pro w/SP4
Outlook 2000 SP3

The problem is I have some users that compose new messages and when they click on send, the email will remain in the outbox until they click on a different folder.

The same users are experiencing a delay in receiving emails.  If Outlook sits idle, the user will click on Inbox and then they will receive several emails, most of which were sent 10-15 minutes ago and as long as 1 hour ago.

The Send/Receive configuration has not been changed from the default values.  We are not scheduling send/receive every X minutes.
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