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Screen upside down when in 800 x 600 mode

techfreelance
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Last Modified: 2010-04-13
Hi Experts,

I've got this client computer at work running windows 2000 and winsuite.
It also has a load of games and applications for children (a bit old) and some of them need to change the screen resolution in order to work.

Now, here is the problem:
Yesterday I switch it on.
POST -> fine
Load of windows -> fine
Logon screen -> Upside Down!!!

After a battle with the mouse to make it move where I wanted to, I logged in and changed the screen resolution and is fine but it still goes upside down when I change into 800x600.

Of course, the user knows nothing about it. Switched it off and it was fine ...

Is a CRT Monitor. There is no setting in the menu to change this. If needed I can get the make and model (not at work today).

Please help, dunno what's going on.

Thanks in advanced,
Tech.
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Top Expert 2004
Commented:
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could an incorrect monitor refresh rate be causing you the trouble?
Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Been at this a long time, but never seen anything like that..   Sounds like it could be a prank of some kind to me, and since April Fools day just passed, I wonder, eh..??

Ck out your program menu for anything suspicious..  Also, you can dnload the msconfig utility, place it on your desktop, execute it, and turn off any programs that you do not want to start at boot...  Here is a link to the exe that comes with XP...

W2K Msconfig Utility

http://www.perfectdrivers.com/howto/msconfig.html

If this does not solve the problem, try uninstalling the video drivers, or upgrading them with new ones..  If you want to post your make/model, we can help you find them..

FE

Author

Commented:
Fatal_Exception >> Been at this a long time, but never seen anything like that.
Neither have I.

If this was a prank and even if it is not, why does it happen only in 800x600 mode and not the others?

Thanks for your answers. I'll check it out tomorrow at work, but please keep adding anything that could be helpful to solve the problem.

Much appreciated,
Tech.

Commented:
I have seen it :)

It happened to two of my users (Dell Optiplex).  I thought someone was winding me up, but when I removed Novell it cured the problem.

Do not ask me how it did it just did.

I spoke to Dell about it and they gave me the usual rebuild scenario..... :(

Commented:
echfreelance

This is a feature of dell display drivers

Use CTRL+ALT+UpArrow and CTRL+ALT+UpArrow DownArrow to flip the screen back and forth

The reason it only works with 800x600 resolutions is to do with using the machine to drive external projectors - which may be mounted on the ceiling and therefore upside down!

Cheers

JamesDS

Commented:
sorry that should be:

Use CTRL+ALT+UpArrow and CTRL+ALT+DownArrow to flip the screen back and forth

my typing just sucks today!

Cheers

JamesDS

Fatal_ExceptionSystems Engineer
Top Expert 2005

Commented:
Ooo.. next time I am around a Dell I will have to give that a try..  Mounted on the ceiling, eh..:)
Relading the video drivers will allow the settings to be refreshed and any possible VB code would be disengaged.
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