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Outlook 2000 hangs for a few mins after starting

Posted on 2004-04-04
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Last Modified: 2010-04-08
Hi!

In our department we run Outlook 2000 and use a exchange server. Now, in irregular intervals, on some workstations Outlook doesn't reacts after starting for app. 4 mins. It's only Outlook, all other applications are fine. Usually I solved the problem with deleting the exchange server in the settings and re-added it, but this isn't working anymore. Does anybody knows about this problem or how to solve it? Do you need more info?

Greetings,

su-n
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Question by:su-n
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8 Comments
 
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slink9 earned 800 total points
ID: 10751505
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by:Karen Falandays
Karen Falandays earned 200 total points
ID: 10753919
Hi su_n,
Is it happening with laptop users, by any chance? Often, if the user has synch set up, and takes the laptop home for the weekend, for example, it may take a very long time to start up or shut down, and appear to be hanging. If this is the case, Outlook is simply doing it's housekeeping, making sure there are no synchronization conflicts
Cheers
Karen
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Author Comment

by:su-n
ID: 10792238
well, i installed all service packs for w2k as well as for the whole office pack. unfortunately that does not fix the error. the strange thing is, that it happens only ón a few workstations, not everyone is affected...
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LVL 23

Expert Comment

by:slink9
ID: 10792303
Virus scan?  Spyware scan?  Scandisk?  defrag?
Have you tried anything I suggested?
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Author Comment

by:su-n
ID: 10792514
anything but scandisk. i'll try it next shift!
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Expert Comment

by:slink9
ID: 11026534
It sounds like Scandisk was tried, fixed the problem, and the asker never returned.
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Author Comment

by:su-n
ID: 11027199
Well, I must admit that I forgot this post. Finally I solved the problem by myself.
Problem was, that in the user profiles was an old novell profile, but we changed to exchange some months ago. Looks like the nolvell profile messed up something.
Deleting novell *and* exchange profile, reboot and adding only the exchange profile finally solved it.

Thanks so far,
sun
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