troubleshooting Question


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sarahb_work asked on
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This is my situation, I'm really hoping somebody can help me.

Our Exchange 2000 server had 2 HDD fail.  The raid couldn't be rebuilt.  We had the last full backup and subsequent incrementals so we replaced the drives and rebuilt the server and reinstalled Exchange.

Windows 2000 SP4, Exchange 2000 SP3 and Post sp3 patch

This was all fine. So then restored the full backup followed by the incrementals with the logs going to a temporary folder.

This was all fine until it started to replay the transaction log files.

It does the first 10 - 20 in a minute or so but then starts slowing down.  At the moment it is doing 1 every 40 minutes and it has 1500 to go.  I've res
tarted the whole process but no change.  The first few log files get processed very quickly but then it gets slower and slower.

Errors appearing the app log are ID 9175, MAPI error, because the SA is trying to contact the IS.  These errors appear more and more while the log proce
ssing events get less and less.  

Microsoft say these errors are normal (which I understand) but they do seem to be slowing the whole process down.

I've been at this for almost 48 hours, people are coming back to work tomorrow.  Please can anybody help me?

I have the last full backup from a week ago and all 4 incrementals since then.  I must be able to get this back somehow???

I have run eseutil /ml on some of the log files and all is ok.

Stopped all services and processes that I can.  There is no AV on the server or anything else running on it.

I have been on the phone to MS for 4 hours over this weekend, I am in the UK.  I've paid $245 but they cannot tell me what is happening.

P.S.  If I restore the full backup only and play the logs it works fine - whizzes through them and mounts the stores.  It then starts processing the incremental logs and does a few of these very quickly but then it slows down and down until it just isn't practical to carry on.

Please can somebody help me - my users are not very forgiving at the best of times and if I have to roll back a week there's going to be hell to pay!!

My email address is my username at hotmail.

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