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xstash

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WORM.WIN32.LADEX

NEED TO GET RID OF WORM.WIN32.LADEX. NORTON CAN'T FIND AND DESTROY
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sunray_2003
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Hi xstash,
> WORM.WIN32.LADEX

possibly you are having this worm which is also knows as ladex

check the removal instructions here

http://www.symantec.com/avcenter/venc/data/w32.dalbug.worm.html



Thanks
Hi xstash,


Have you followed Norton guide to removal:
http://www.symantec.com/avcenter/venc/data/w32.dalbug.worm.html


sunray_2003,
 Ba hum bug, you beat me to it, same link too! ;-)
What90,
> Ba hum bug, you beat me to it, same link too!

Not a problem
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xstash

ASKER

All solutions recommended were tried before I came to experts exchange. I can't remove symantec sugested files.

I need something new.
According to your question , you have said that Norton cannot find.
Is it finding the files now ?

what happens after you try using the removal instructions given in the link ? After rebooting the machine are the files still present  or are the files being shown as virus by norton ..

May be that virus has disabled norton from removing them .. Could be the case. What you can do is try removing norton completely from the system, reinstall it and check if it would work

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

What OS are you in ?

Can you not go directly to that file and delete it ?
Avatar of xstash

ASKER

ANSWER:
I HAVE RUN NORTON AND IT DOES NOT IDENTIFY LMHSVC.EXE, SMSS.EXE, LADY.EXE, CSRSS.EXE AS A TROJAN OR VIRUS.
I HAVE FOLLOWED SYMANTEC SECURITY RESPONSE AND RE-BOOTED IN SAFE MODE WITH SYSTEM RESTORE OFF.
SMSS AND CSRSS DO NOT PERMIT "ENDING PROCESS" IN TASK MANAGER. PROIROTY IS NORMAL AND HIGH RESPECTIVELY AND CAN NOT BE CHANGED.
RENAMING THRU DOS (OR WINDOWS) OR CHANGING ATTRIBUTES EITHER IS NOT PERMITTED OR RESULTED IN A NEW FILE BEING CREATED IN 30 SECONDS.
ACCORDING TO SYMANTIC THIS BUGGER MESSES WITH THE REGISTRY AND DELETES ITSELF IF IT SEES REGEDIT RUNNING
ONCE REGEDIT IS CLOSED IT GOES BACK IN AND RECREATES THE REGISTRY ENTRIES AGAIN.

THERE IS MORE INFO ON SYMANTEC'S SITE UNDER W32.DALBUG.WORM.

YOU CAN TRULY GO MAD.
ASKER CERTIFIED SOLUTION
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sunray_2003
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