We're currently running an NT4, Exchange 5.5, & Norton Anti-Virus Corporate edition. (All with latest SP's)
On Friday for no apprent reason the NAV for Microsoft service failed to re-start after an offline backup. On examining the event viewer there are two error releated messages.
1. EventID: 85
Description: Service can not start since the Auto-Protect could not be started
2. EventID: 185
Description: The service will be shutdown due to an unexpected failure initalizing virus protection.
I can't seem to find anything on the EventID's, or any reason for this to happen.
I'm wondering if there might be a corruption in the priv.edb (it's pretty big @ 42GB!) so I'm currently running isinteg on it, but it looks like that going to takes ages.
Anyone got any ideas on what's causing this and how to fix it?