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Can R5 webmail coexist with R4.6 desktop client?

auerweck
auerweck asked
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Medium Priority
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Last Modified: 2013-12-18
We're running an R5 server.  Most users have the 4.6 client, but some are on 5.0.11. We recently introduced webmail, and find that it works much better for the R5 desktop users.  My question: Is there a way to update only the webmail portion of the database design for the 4.6 users to R5? And if so, could you offer some guidance on the approach? (Or, alternatively, can one replace the design with the R5 template without breaking the functioning of the 4.6 client?)  (I'm a departmental tech manager, not the mail administrator.  Mail admin sez, "Can't be done," but I have my doubts.)
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Sjef BosmanGroupware Consultant
CERTIFIED EXPERT

Commented:
Trying to sift the web-stuff out of a mail template is no easy job. Most things will be downwards compatible, although there will be some that refuse to work. So by all means, give it a try! Make sure that you work on a copy of the mail database (not a replica). Then replace the design with the R5 design you want to have and open the new deb with an R4 client. You can even do this locally.
Bozzie4IT Architect

Commented:
If you have recent 4.6 clients (I mean 4.6.7), you should be able to use the R5 template.
But, like sjef says, try it and find out yourself :-)

Tom
Technology Strategist
Commented:
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If you are intending to use the R5 web mail client, then surely it does not matter whether the R4.x clients can use it? Just get them to use their web browser instead of the Notes client when using email. Updating the mail database to the R5 template is easy... if that is the way you want to go.

There is a further way of doing this, if you are running separate R4.x and R5 servers. You can allow each user to have a replica of their mail databases on each server, but set it to not allow replication of design changes. (i.e. Replicate only data, which means only the mail messages would replicate.) Then they would have the choice of using the R5 web mail, or the R4.x client.

I agree with sreeser... that trying to merge an R4.x and R5 template is futile.
Stan ReeserTechnology Strategist

Commented:
I think this answers if they just want the web interface:
 (Or, alternatively, can one replace the design with the R5 template without breaking the functioning of the 4.6 client?)  

But the separate servers is a workable solution.

Author

Commented:
Absurdly long delay in accepting, I know, but I was guided by sreeser's comments.  Other answers also helpful.

Yes, I would like to trust my admins, but the 2 folks who went to Lotus training both left the company some time ago, so we're left with a caretaker who only knows about the basic functions.  

Just by way of more background, we have several hundred users on R4.6, and recently added Web access for those who are at home or on the road. The 4.6 Web client is really, really bad -- you can't delete a message without getting a "Page not found" error -- but the prospect of updating hundreds of desktop clients, and converting their databases, is really daunting.  Oh, well.

Stan ReeserTechnology Strategist

Commented:
Glad to help

Yes the prospect is daunting but I will tell you that even the Plain Web interface for R6 is a VAST improvement over 4x web access and Domino Web Mail (formerly inotes) is another vast improvement over that if you have the server power (multiply your average concurrent notes client users by 3 to get their equivalent concurrent server draw with inotes).  With that users can use a web interface that has *many* of the features previously only available to the notes client (selecting multiple documents, and moving to folders just to name a few).  If you take the servers to R6 you may be able to do away with most of the clients completely.  Also  the anti-spam functionality while not best of breed is light years away from prior versions.

I have been through 2 separate system-wide upgrades for my clients in the past six months, and the process for mail was much easier than the process for the other apps.   And it really can be undertaken in manageable chunks.  You can contact me at my username above  at thedatacenter dot com if you need some hands on assistance.

Stan
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