We have several laptops that are taking an abnormally long time to shut down. When the shutdown command is given, it logs off normally, closes all windows and displays the message that it is shutting down, which is fine. It then goes to a blue (background, normal non-error) screen w/o any windows, icons, or messages, and sits for about 60+ seconds while it shuts down.
What we have been able to figure out is that this is related to the Page File on the laptop. The more memory the laptop has, the longer it takes to shut down (as the Page File is increased in size). If the Page File is disabled, it shuts down almost instantly, and adjusting the size manually also adjusts the time. The catch is, our users are power users, and have a ton of memory for a reason - they need it. ;) We don't want to limit the page file size, as this will hinder performance.
This has been verified on multiple laptops, including a Compaq N410C and a Dell Latitude 840. Both have 1GB memory, and are running WinXP SP1 with all the latest updates & patches.
Our key user that reported the problem noted that this was not always a problem - it started after he had been using the laptop for several weeks. no specific update or other event has been attached to the problem.
If this is not able to be changed or remedied, can anyone tell me what exactly is going on - WHY the Page File is being written back & forth on shutdown? Desktop PCs don't seem to have this issue.