Solved

Tapeware not restoring

Posted on 2004-04-05
2
185 Views
Last Modified: 2010-04-03
Hi,

I have great difficulty with my Tapeware back-up connected to a NT server. The software is Tapeware and the hardware is Hp Dat drive using the DDS tapes.

About two weeks ago everything was restoring fine and now its not. Instead when I run a restore the software is continually running and scanning. Everything seems fine, its making the right noises and seems to be doing something but after 6 hours it is still running and scanning and not restoring the file. I repeated the same procedure the next day and the same thing is happening.

Is there anything I can change/check to see 1 is there info on the tape and 2 to get it working correctly.

Please advise,
Cathy.
0
Comment
Question by:cdowd
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
2 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 10760212
1) Have you contacted the Vendor ?

2) If you can not get support, look for a different backup program. Veritas, and others are good vendors.
What good is it if you can not restore data ?

3) What has changed recently ?

4) What do the los say ?

5) how old are the tapes ?

I hope this helps !

0
 
LVL 63

Accepted Solution

by:
SysExpert earned 250 total points
ID: 10760216
Oops,

4) What do the logs say ?
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The business world is becoming increasingly integrated with tech. It’s not just for a select few anymore — but what about if you have a small business? It may be easier than you think to integrate technology into your small business, and it’s likely…
Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question