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HOW TO ENABLE KERNAL MODE DRIVERS on a Windows 2003 Small Business Server

Posted on 2004-04-05
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Last Modified: 2008-01-16
I have a user that is having problems creating PDF doc's from his Server.  He will click on the install.exe file located in one of our directories which usually corrects the PDF INIT error 95% of the time, but not this time.  He is getting the following error:

Windows 2000/XP install

Installing PDF Printer Driver

Error Code: 1930
The Printer Driver is not Compatible with a Policy enabled or...

That's about all It says.  Where do we need to go to enable his policys or what policy do we need to enable so when he double-clicks on the install.exe it doesn't give him this error?

Thanks, time is of the essence here, he is on the horn.

Regards,

Vic

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Question by:itsmevic
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LVL 67

Expert Comment

by:sirbounty
ID: 10758638
RESOLUTION
To resolve this behavior, update the print driver on the print server so that it is not using a Kernel mode print driver.
WORKAROUND
To work around this behavior, use either the appropriate method:
Method 1
If you are installing a Windows NT 4.0 print driver, contact your network administrator to have the policy removed.
Method 2
If you want to install a non-Kernel mode driver locally for a remote network printer:
In Control Panel, double-click Printers and Faxes.
Double-click Add Printer to start the Add Printer Wizard, and then click Next.
Click Local printer, click to clear the Automatically detect and install check box, and then click Next.
Click Create a new port, and then under Port type, click Local Port.
For Port Name, type the path to the printer in the form of \\server\printer, where server is the name of the print server and printer is the name of the printer.
Click Next, and then choose a Windows 2000 or Windows Server 2003 driver for your printer.
Click Next, and then follow the instructions to finish the wizard.

http://support.microsoft.com/?kbid=282011
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LVL 67

Accepted Solution

by:
sirbounty earned 500 total points
ID: 10758645
Click Start->Run->MMC
Click Add/Remove Snap-in
Click Add
Choose Resultant Set of Policy and follow through the wizard.
You should be able to go through this list and identify the policy that's preventing this...
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Author Comment

by:itsmevic
ID: 10758993
Thank you SirBounty you came through in the clutches again for me...  (:  
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LVL 67

Expert Comment

by:sirbounty
ID: 10759474
Always happy to help.  Thanx for the grade...
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Expert Comment

by:kpulford
ID: 11079332
I can nit determine the proper policy to disable in my Windows 2003 server installation to allow my legacy printer driver after following your instructions above.

I have an HP 8500DN printer that HP seems to no longer support with updated drivers.  My best option is to use what HP is calling a Windows 2000 driver however Windows 2003 sees it as an NT 4.0 driver.

Any suggestions?

Kevin
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