Solved

HOW TO ENABLE KERNAL MODE DRIVERS on a Windows 2003 Small Business Server

Posted on 2004-04-05
6
1,399 Views
Last Modified: 2008-01-16
I have a user that is having problems creating PDF doc's from his Server.  He will click on the install.exe file located in one of our directories which usually corrects the PDF INIT error 95% of the time, but not this time.  He is getting the following error:

Windows 2000/XP install

Installing PDF Printer Driver

Error Code: 1930
The Printer Driver is not Compatible with a Policy enabled or...

That's about all It says.  Where do we need to go to enable his policys or what policy do we need to enable so when he double-clicks on the install.exe it doesn't give him this error?

Thanks, time is of the essence here, he is on the horn.

Regards,

Vic

0
Comment
Question by:itsmevic
  • 3
6 Comments
 
LVL 67

Expert Comment

by:sirbounty
ID: 10758638
RESOLUTION
To resolve this behavior, update the print driver on the print server so that it is not using a Kernel mode print driver.
WORKAROUND
To work around this behavior, use either the appropriate method:
Method 1
If you are installing a Windows NT 4.0 print driver, contact your network administrator to have the policy removed.
Method 2
If you want to install a non-Kernel mode driver locally for a remote network printer:
In Control Panel, double-click Printers and Faxes.
Double-click Add Printer to start the Add Printer Wizard, and then click Next.
Click Local printer, click to clear the Automatically detect and install check box, and then click Next.
Click Create a new port, and then under Port type, click Local Port.
For Port Name, type the path to the printer in the form of \\server\printer, where server is the name of the print server and printer is the name of the printer.
Click Next, and then choose a Windows 2000 or Windows Server 2003 driver for your printer.
Click Next, and then follow the instructions to finish the wizard.

http://support.microsoft.com/?kbid=282011
0
 
LVL 67

Accepted Solution

by:
sirbounty earned 500 total points
ID: 10758645
Click Start->Run->MMC
Click Add/Remove Snap-in
Click Add
Choose Resultant Set of Policy and follow through the wizard.
You should be able to go through this list and identify the policy that's preventing this...
0
 

Author Comment

by:itsmevic
ID: 10758993
Thank you SirBounty you came through in the clutches again for me...  (:  
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10759474
Always happy to help.  Thanx for the grade...
0
 

Expert Comment

by:kpulford
ID: 11079332
I can nit determine the proper policy to disable in my Windows 2003 server installation to allow my legacy printer driver after following your instructions above.

I have an HP 8500DN printer that HP seems to no longer support with updated drivers.  My best option is to use what HP is calling a Windows 2000 driver however Windows 2003 sees it as an NT 4.0 driver.

Any suggestions?

Kevin
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Organizations create, modify, and maintain huge amounts of data to help their businesses earn money and generally function.  Typically every network user within an organization has a bit of disk space to store in process items and personal files.   …
I guess it is not common knowledge to most Wintel engineers/administrators: If you have an SNMP-based monitoring system in your environment (and it's common to have SNMP or Syslog) it's reasonably easy to enable monitoring of the Windows Event logs,…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question