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Uninstallation of Outlook Web Client

Posted on 2004-04-05
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Last Modified: 2010-03-05
I am running Exchange 5.5 on a Windows NT 4.0 SP6a Server.  It appears that the OWA has become corrupt so I need to uninstall it and reinstall it.  This is a subcomponent of Exchange, so I don't want to uninstall Exchange, only the Outlook Web Client so that I can hopefull clear up the corrupt files.  
My plan is to uninstall OWA, then reinstall and then update the Exchange Service Pack 4.
Any suggestions would greatly be appreciated.
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Question by:rd280z
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Expert Comment

by:Pete Long
ID: 10758828
Do it in this order

1. Delete the WEBDATA folder
2. CLick start >Run Regedit {enter}
3. Delete the HKLM\SYSTEM\CURRENT_CONTROL_SET\SERVICES\MSEXCHANGEWEB key
4. Reboot the server
5. Install the windows latest service pack
6. Reinstall OWA
7. Install ExchSp4
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by:rd280z
ID: 10758864
How do I reinstall OWA?  Is it with the Exchange CD?
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Pete Long earned 250 total points
ID: 10758915
XWEB: How to Install OWA and IIS on a Stand-Alone Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;234805

XCCC: How to Completely Remove and Re-Install OWA
http://support.microsoft.com/default.aspx?scid=kb;en-us;290287

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Expert Comment

by:Pete Long
ID: 10758925
Insert the Exchange Server 5.5 CD-ROM in the CD-ROM drive, and then locate the Setup.exe file in the following location:
Server\Setup\I386\Setup.exe

Choose a custom installation, and then click to select the Outlook Web Access check box.
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Expert Comment

by:Pete Long
ID: 10759707
ThanQ
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