Upgraded from Outlook Express to Outlook 2003
Hi!
We recently upgraded from Outlook Express to Outlook 2003. Now whenever we receive an email. The windows installer window shows up for a few seconds and I hear the CD Drive being accessed. There is nothing in the CD drive.
Is there a way to fix this?
We recently upgraded from Outlook Express to Outlook 2003. Now whenever we receive an email. The windows installer window shows up for a few seconds and I hear the CD Drive being accessed. There is nothing in the CD drive.
Is there a way to fix this?
ASKER
Hi!
Will this damage our existing emails?
Thank you in advance.
Will this damage our existing emails?
Thank you in advance.
No, the only thing that will happen is that the software is updates. If you don't trust it, copy the *.pst file to another HD to put the mails safe...
You can also export the *.pst file (isn't necesarry) to another HD. But this is already on the Exchange server, so you don not have to back-it up...
You can also export the *.pst file (isn't necesarry) to another HD. But this is already on the Exchange server, so you don not have to back-it up...
I believe you need to take a different route first. Do a spyware and virus scan to verify that you don't have one of these causing the problem.
Virus scan http://security.symantec.com and http://housecall.antivirus.com
Spyware scan http://security.kolla.de and http://www.lavasoftusa.com
If you take the Outlook CD out does it ask for it?
Virus scan http://security.symantec.com and http://housecall.antivirus.com
Spyware scan http://security.kolla.de and http://www.lavasoftusa.com
If you take the Outlook CD out does it ask for it?
ASKER
Hi!
I checked and found no virus' nor spyware.
How do you reinstall Outlook 2003?
Thank you in advance.
I checked and found no virus' nor spyware.
How do you reinstall Outlook 2003?
Thank you in advance.
Start-Control Panel-Add/Remove-Office (or Outlook) 2003-Add or Change
This will allow you to install new features.
This will allow you to install new features.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Hi!
I can find where Office nor Outlook 2003 is listed on the windows components browse.
Could it be somewhere else?
I can find where Office nor Outlook 2003 is listed on the windows components browse.
Could it be somewhere else?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
What you can do is install the Outlook 2003 version and do a custom install. When you reatch the screen where you can select what to install, install everthing on the local drive. Normally the driv e spinning means that Outlook 2003 is missing something