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Opening instead of dragging

schmad01 asked
Medium Priority
Last Modified: 2013-12-18
I have a user that brought this to my attention. They are in their mail database, no preview pane. They want to drag a message into trash. Sometimes it works and sometimes, if they hold down the left mouse button a little long, the document opens. We don't want this to happen. What is the cause, and can it be corrected?
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Check if the user has selected single click option in his mouse settings..



Checked that.  I am beginning to think it may be just the mouse itself.
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did u tried urself doing the same manner what ur users r doing?
This may give u some help.
Stan ReeserTechnology Strategist

PLEASE PLEASE PLEASE try the easiest thing and stick a new mouse on it.

I've tried sticking mice on stuff. The girls usually scream, and the janitor get miffed when he has to unglue dead rodent.


Sensitivity issue.  Seems to be the trend these days. (hee hee).  Thanks Hemanth.
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