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Opening instead of dragging

Posted on 2004-04-05
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Last Modified: 2013-12-18
I have a user that brought this to my attention. They are in their mail database, no preview pane. They want to drag a message into trash. Sometimes it works and sometimes, if they hold down the left mouse button a little long, the document opens. We don't want this to happen. What is the cause, and can it be corrected?
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Question by:schmad01
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LVL 24

Expert Comment

by:HemanthaKumar
ID: 10760047
Check if the user has selected single click option in his mouse settings..

~Hemanth
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Author Comment

by:schmad01
ID: 10760192
Checked that.  I am beginning to think it may be just the mouse itself.
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HemanthaKumar earned 50 total points
ID: 10760509
try the sensitivity..that might even trigger the document to open if it is too sensitive
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LVL 19

Expert Comment

by:madheeswar
ID: 10762971
did u tried urself doing the same manner what ur users r doing?
This may give u some help.
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LVL 4

Expert Comment

by:sreeser
ID: 10769152
PLEASE PLEASE PLEASE try the easiest thing and stick a new mouse on it.
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LVL 31

Expert Comment

by:qwaletee
ID: 10793837
I've tried sticking mice on stuff. The girls usually scream, and the janitor get miffed when he has to unglue dead rodent.
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Author Comment

by:schmad01
ID: 10793852
Sensitivity issue.  Seems to be the trend these days. (hee hee).  Thanks Hemanth.
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More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

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