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Opening instead of dragging

schmad01
schmad01 asked
on
Medium Priority
198 Views
Last Modified: 2013-12-18
I have a user that brought this to my attention. They are in their mail database, no preview pane. They want to drag a message into trash. Sometimes it works and sometimes, if they hold down the left mouse button a little long, the document opens. We don't want this to happen. What is the cause, and can it be corrected?
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Check if the user has selected single click option in his mouse settings..

~Hemanth

Author

Commented:
Checked that.  I am beginning to think it may be just the mouse itself.
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did u tried urself doing the same manner what ur users r doing?
This may give u some help.
Stan ReeserTechnology Strategist

Commented:
PLEASE PLEASE PLEASE try the easiest thing and stick a new mouse on it.

Commented:
I've tried sticking mice on stuff. The girls usually scream, and the janitor get miffed when he has to unglue dead rodent.

Author

Commented:
Sensitivity issue.  Seems to be the trend these days. (hee hee).  Thanks Hemanth.
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