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Outlook 2000 does not automatically send/receive e-mail when connected via VPN

Posted on 2004-04-05
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Last Modified: 2010-04-08
E-mail does not come up automatically in outlook 2000 but only when I'm connected via VPN. I noticed that when I click on a different folder than the Inbox, then the e-mails would suddenly come up. I'm using the Corporate and Workgroup config and checked pretty much all the settings. Our VPN is Contivity and we have NAV Corp Ed 8.0. I've tried disabling norton but still the same result. Any ideas?
Also using Exchange 5.5 on mail server.
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Question by:phil1_21
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by:robinluo
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1. Are you using offline folder?
2. Do you mean NEW e-mails does not come up or all of your emails?
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by:slink9
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Have you verified that everything is patched up to date?  Checked Windows Update?  Checked Symantec's web site for updates?
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by:phil1_21
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Hi robinluo/Slink9:

No. I'm not using offline folders. The new e-mails does not come up in the Inbox until I select a different folder (e.g.,Deleted Items, Calendar, etc.). Then sometimes up to ten e-mails will suddenly appear in the Inbox (the number of e-mails would show in the Inbox as received mail). Patches have been applied and updated as well.

Thanks
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by:slink9
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Have you tried SCANPST?  Be sure to back up the PST file in case something goes wrong.
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slink9 earned 250 total points
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I know there is an article that specifically addresses this problem but I can't find it.  I have looked at www.slipstick.com, http://support.microsoft.com and done a search on this site.  All were unsuccessful for that specific article.
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