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IPAQ 4100 series internal backup battery has died

Posted on 2004-04-05
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Last Modified: 2012-06-27
Internal Backup Battery is not holding a charge, when Main LiIon battery dies so does the NiMH backup battery and all configuration data.  Are the internal backup batteries serviceable and how or do I have to contact HP and jump through their hoops?
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Question by:JoeChoat
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Luc Franken earned 50 total points
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Hi JoeChoat,

I'm sorry to say this, but yes, you will have to contact HP about this, they'll replace it for you. (it costs around $20 so I think you should contact them as $20 is not enough to risk messing up your IPAQ)

Greetings,

LucF
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by:surki1
surki1 earned 75 total points
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Hi Joe!!!!!!!
       I believe your unit should be under warranty.......so contact HP tech support and i think this problem should be fixed under warranty :-)
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