JohnRamz
asked on
Explorer Error com.dll at 0167:61c05319
Computer with Win 98SE when arrives to the desktop start getting the illegal operation error message. The details lf the error are:
Explorer caused sn invalid page fault in module com.dll at 0167:61c05319
registers:
EAX: 0059f85c CS=0167
KIP=61c05319
EFLCS=00010206
.
.
How to solve the problem, the computer gets stuck displaying that error over and over.
Explorer caused sn invalid page fault in module com.dll at 0167:61c05319
registers:
EAX: 0059f85c CS=0167
KIP=61c05319
EFLCS=00010206
.
.
How to solve the problem, the computer gets stuck displaying that error over and over.
ASKER CERTIFIED SOLUTION
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Use spybot ,ad-ware ,CWshredder and post the log from Hijackthis here
After installing them, First Update them and then run
Spyware/Adware removal tools:
-------------------------- ----
What is spyware : http://www.spychecker.com/spyware.html
SpyBot-S&D : http://www.webattack.com/download/dlspybot.shtml
Ad-aware : http://www.webattack.com/download/dladaware.shtml
CWShredder: http://www.softpedia.com/public/cat/10/17/10-17-150.shtml
HijackThis : http://www.webattack.com/download/dlhijackthis.shtml
Pest Patrol : http://www.pestpatrol.com/
Trojan Remover :http://www.simplysup.com/
KL-Detector :http://www.webattack.com/download/dlkldetector.shtml
X-Cleaner Free :http://www.webattack.com/download/dlxcleaner.shtml
SpywareBlaster :http://www.webattack.com/download/dlspywareblaster.shtml
SpywareGuard :http://www.webattack.com/download/dlspywareguard.shtml
SpySites :http://www.webattack.com/download/dlspysites.shtml
Keylogger Hunter :http://www.webattack.com/download/dlklhunter.shtml
BHODemon : http://www.spywareinfo.com/downloads/bhod/
Browser Hijack Blaster : http://www.wilderssecurity.net/bhblaster.html
Other spyware removal instructions: http://www.pchell.com/support/click2findnow.shtml
online virus scanner:
---------------------
http://housecall.trendmicro.com/
http://security.symantec.com/
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.pcpitstop.com/antivirus/default.asp
After installing them, First Update them and then run
Spyware/Adware removal tools:
--------------------------
What is spyware : http://www.spychecker.com/spyware.html
SpyBot-S&D : http://www.webattack.com/download/dlspybot.shtml
Ad-aware : http://www.webattack.com/download/dladaware.shtml
CWShredder: http://www.softpedia.com/public/cat/10/17/10-17-150.shtml
HijackThis : http://www.webattack.com/download/dlhijackthis.shtml
Pest Patrol : http://www.pestpatrol.com/
Trojan Remover :http://www.simplysup.com/
KL-Detector :http://www.webattack.com/download/dlkldetector.shtml
X-Cleaner Free :http://www.webattack.com/download/dlxcleaner.shtml
SpywareBlaster :http://www.webattack.com/download/dlspywareblaster.shtml
SpywareGuard :http://www.webattack.com/download/dlspywareguard.shtml
SpySites :http://www.webattack.com/download/dlspysites.shtml
Keylogger Hunter :http://www.webattack.com/download/dlklhunter.shtml
BHODemon : http://www.spywareinfo.com/downloads/bhod/
Browser Hijack Blaster : http://www.wilderssecurity.net/bhblaster.html
Other spyware removal instructions: http://www.pchell.com/support/click2findnow.shtml
online virus scanner:
---------------------
http://housecall.trendmicro.com/
http://security.symantec.com/
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.pcpitstop.com/antivirus/default.asp
SOLUTION
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Just a thought here. If you have a sound that normally plays when windows starts, then it would play just around the time you are seeing this message. If your sound card's driver software needs to use a file of this name and that file is an incompatible version or corrupt, then this might be the cause.
If you can get into safe mode, go to Control Panel > Sound and set this sound event to "none". Shut down and reboot normally to see if it bypasses the error.
In fact, before you shut down and reboot, maybe you should try and disable as many things from starting up as possible.
Start > Run > and type MSCONFIG > "OK"
"Startup Tab" > uncheck all except ScanRegistry and System Tray
Click "Apply", close all windows, then shutdown and restart.
If the error goes away, reintroduce them one at a time with a reboot, and see which one causes the error.
If you can get into safe mode, go to Control Panel > Sound and set this sound event to "none". Shut down and reboot normally to see if it bypasses the error.
In fact, before you shut down and reboot, maybe you should try and disable as many things from starting up as possible.
Start > Run > and type MSCONFIG > "OK"
"Startup Tab" > uncheck all except ScanRegistry and System Tray
Click "Apply", close all windows, then shutdown and restart.
If the error goes away, reintroduce them one at a time with a reboot, and see which one causes the error.
Sorry if I seemed to repeat some of your stuff there sunray. There were no comments when I first looked, and returned to post my comment after after I had made a coffeee, fed the cats, etc. :-)
You have a Sound Blaster sound card, don't you?
Bootup in Safe Mode and go to Control Panel > System > Device Manager and delete ALL instances of sound devices. Reboot and let Windows reinstall the drivers.
You may need your Win98 and/or soundcard CD.
Zee
Thinking again...
Have yo recently installed any new software?
Zee
Thank you, John. What stage have you got to with the suggestions? Have you managed to identify and isolate the problem?
PAQ : https://www.experts-exchange.com/questions/20869562/Explorer-Error.html#10269704
https://www.experts-exchange.com/questions/20777882/'Explorer'-Error.html#9622630
Link : http://www.generation.net/~hleboeuf/errexplo.htm