I was trying to get rid of a virus
1. They told me to start up in safe mode and the safest way was to run msconfig and check boot in safe mode.
2. When i booted in safe mode my password was not accepted.
3. I tried booting from XP installation disk that was given me (gateway). I checked the repair XP installation option. it copied files to my hard drive and rebooted.
4. now I cannot even enter my name or password because the computer gives me a blue screen "setup is being restarted . . . " , tries to boot in safe mode, however all I get is a black screen with a little window "Windows XP Setup cannot run under Safemode. Set up will restart now.
5. Repeat step 4.
I need to get my computer back up and running so at least I can back up the past weeks data.
Help. . . I am in a spiral . . . spinning . . . spinning . . . spinning . . .
So I signed up for your service . . . I hope you can help.