Solved

Re-enabling a disabled account - "you do not have permission to log on"

Posted on 2004-04-06
4
333 Views
Last Modified: 2008-02-01

Hi There,  

We have an exchange 2000 Server & are using Outlook 2000.


Basically we had a user leave last week & I was asked to disable their account and remove their name from the mailing list.  I did both of these through AD and all seemed well!!....Until another colleague decided that the account should be reactivated so that we could check to see if any work related emails where still coming through.

This is where my problem begins....  Usually I'd just reactivate the account change the password and log on as that person.  However when I try that approach with this particular account the following happens:


I can log onto the domain fine with the username and password but when I open Outlook 2000 fill in all the correct details (the username even underlines) I get "you do not have permission to log on".  

Ok so I've got administrator access! So I thought I'd go to 'Tools,'Services' double click on 'Exchange Server' then 'advanced' and add the mailbox that way. I then get the following message - 'Unable to display the folder. The Information store could not be opened'.  Now I know that it works as I've tried another random users account which was fine.

Is there some sort of replication that needs to happen first?  With Exchange 5.5 people suggest that the mail account has to point to the correct NT logon account.  I've looked in AD and all looks ok (Could be wrong though).


Any help would be greatly appreciated.


StalkS
0
Comment
Question by:stalkerz
  • 3
4 Comments
 
LVL 10

Accepted Solution

by:
OneHump earned 125 total points
ID: 10768166
I would disconnect and reconnect the mailbox.  You might also want to try moving it to a different store.

Either of these two things could "kick" the problem into correcting itself.

OneHump
0
 
LVL 10

Expert Comment

by:OneHump
ID: 10815405
Where are we at with this?

OneHump
0
 

Author Comment

by:stalkerz
ID: 10815414
Many Thanks OneHump you pointed me in the right direction!
0
 
LVL 10

Expert Comment

by:OneHump
ID: 10815553
Pleasure is mine.  I'm glad it worked out for you.

OneHump
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question