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Network drive access crashes the computer

rbkumaran
rbkumaran asked
on
Medium Priority
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Last Modified: 2013-12-29
Hi,

I have a pretty urgent problem that I need assistance.

I have a client who has a strange problem where he has problems in accessing the Network drives. The system crashes when accessing the network folders or the files [ex: Word docs]. This has started happening only after they moved the computers and the server onto a new building [No Configuration changes are made].

The other windows 98 computers in the group are fine.

I suspect DNS settings issue in the client computer.

Any other clues that can help me with this?

Kumaran
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Commented:
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Commented:
Thanks for your advice.

Anything else that I can look in. Currently Im running out of ideas and im going to the clients place this afternoon.

Kumaran

Commented:
I suppose it's possible the NIC got disturbed in the move and isn't securely seated, but I'd think that'd cause other problems before you even tried to connect to a n/w share.

JohnT

Author

Commented:
THanks for the update. What bugs me is that I did a registry repair and the system startsup and loads local files in a flash and user logon to the domain as well happens in a flash. And, its only the network data access that is causing the problem. Your suggestion on keeping the cables away from electric devices looks like a best bet.

Ill give it a try and get back to you. In the meantime, if you think any  other update will help me, please keep it posted.

Kumaran
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