Outlook shows only old emails

Posted on 2004-04-07
Last Modified: 2006-11-17
Hi all,

Ive just migrated Outlook at a friends computer, by moving the outlook.pst file. Now, when I open Outlook, it only shows old emails!! (2002) All new emails are not shown. I tested sending an email, and the email was retrieved and put together with the old emails. The file has the correct size, so I guess I´ve just by accident changed some setting, so that only old email can be viewed. How can I change this back??



Question by:henrikatwork
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 49

Assisted Solution

sunray_2003 earned 100 total points
ID: 10776411
Where is the old emails located .. in the inbox ? When you say the new email is put together with the old , did you mean they are moved to  a different folder ? Are the old emails archived ?  Also check for any presence of rules going to
tools --> rules wizard  

Accepted Solution

robinluo earned 300 total points
ID: 10776635

Could it be you didn't copy all of his pst files? Maybe you only copied the archived one which contains only 2002's email, and he still has some other pst files. Try to do a search for *.pst on the computer where the old Outlook was setup, and see if you can find anything else from there.

Author Comment

ID: 10777675
Sunray: there are no rules installed

I tried to search for *.pst, but I only find the archive.pst and the outlook.pst

The outlook.pst is an identical copy of the outlook.pst on the old computer.

I migrated by deleting the outlook.pst on the new machine, and when Outlook asked for the pst, I entered the copy of the old one. That was on monday, and it showed me all emails (2002-2004). Today I came back and it showed only 2002. I don't know what my friend did with the computer... but the outlook.pst file has the same size, so he didn't delete all the stuff, besides he's too smart for doing that...

I would be very thankful for any hints on this problem...

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

LVL 49

Expert Comment

ID: 10777943

May be this is too simple and you might have tried. Is the pst file in your old computer still there ? Why dont you copy it back to the new machine again..

Well you said you have seen the emails 2002 to 2004 previously but now. There could be a possibility that it was deleted or some kind of view setup by which you are seeing only 2002 messages ..
LVL 13

Assisted Solution

stefri earned 50 total points
ID: 10787151
>>>>> but the outlook.pst file has the same size, so he didn't delete all the stuff, ....
Deleting items does not reduce the sizeof the pst, you have to compactit

Have they been deleted? Is something in Deleted Items?

If nothing in deleted items and to be sure that he did not delete them by error, you may try the method which is explained on this page:  at page 6.
It works except if the items have been shift-deleted



Assisted Solution

GMsb earned 50 total points
ID: 10788318
maybe %programfiles%\Common Files\System\MSMAPI\1033\SCANPST.EXE  will help?

When you run Scanpst.exe, it performs a number of tests. If it finds errors, it asks whether you want to make a backup copy of the original file (always say Yes), then tries to correct the errors.

Author Comment

ID: 10830747
I'll get back to you guys on Monday next week.



Author Comment

ID: 10873925
Reinstalling windows and copying the backupfile into the pst-outlookfolder, before starting Outlook the first time didn't help.

I also tried using an older backup, but I still only get the old emails!!!!

Anyone got a hint?

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud ( automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question