Solved

Outlook Error

Posted on 2004-04-07
8
228 Views
Last Modified: 2010-04-08
I can´t open outlook 2000 ( win XP) ....I get the following message :

Runtime Error

C:\Progra~1\Micros~2\Office\Outlook.exe

This application has requested the runtime to terminate it in an unusual way.
Please contact administrator etc....

How can I fix this ?

thanks.
0
Comment
Question by:trincas
  • 3
  • 2
8 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 75 total points
ID: 10777534
Have you tried repairing office 2000 ?

http://support.microsoft.com/?kbid=264625
0
 
LVL 1

Assisted Solution

by:doushanes
doushanes earned 75 total points
ID: 10778135
Are you running any antivirus email protection? If so try to shut down the antivirus software and try opening outlook. If this fixes the problem, then try reinstalling the anti-virus software.

Doushanes
0
 

Author Comment

by:trincas
ID: 10782913
Thanks

The uninstaled Norton and was was able to open outlook but When I installed Norton again the same thing happens.
I´ve also tried repairing and reinstalling Outlook but it seems that I cannot have Norton and Outlook at the same time.
What can I do about this ? Do I have to change to a diferrent antivirus ?
thanks
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 1

Expert Comment

by:doushanes
ID: 10784441
What version of Norton are you running? How did you uninstall Norton?
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10784487
after reinstalling norton , check to see if you have got the latest update on that

Norton and outlook should not have any issue ..

0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10784548
check if you have any add-ins corresponding to norton installed

after installing norton , try to open outlook going to

start --> run ---> outlook /safe and check if it would work
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
cached or not 5 61
How do you change the font color in Outlook 2013 Task View Settings? 2 36
copy the content of word to outlook 3 49
outlook office 365 8 84
Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now