Solved

Win XP won't start

Posted on 2004-04-07
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Last Modified: 2012-05-04
This morning I tried turning on my computer at work, and it got to the login screen (win xp pro) and I entered password and hit 'enter'.  Icons started appearing and screen froze after three-five seconds.  I've tried starting in safe mode as well, and the same thing happened.  I am forced to restart after each freeze.  It happens regardless if I login or not..meaning I can get to the login screen, and if I wait a few seconds it freezes there.  Can anyone help me out?  Thanks.

Greg
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Question by:gregfl2001
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Expert Comment

by:robinluo
ID: 10777879
hardware problem could be reason to generate this scenario. Check the ventilation system, e.g. CPU fan, and make sure it's rotating smoothly.
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Author Comment

by:gregfl2001
ID: 10778019
The CPU fan and everytihng else seem to be operating correctly.  I just restarted it again and got this error message: The file or directory \Windows\CSC\csc1.tmp is corrupt and unreadable.  Please run the chkdsk utility.  Any suggestions?

Thanks,
Greg
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Expert Comment

by:bingie
ID: 10778047
Try running chkdsk:

Start - Run - chkdsk /f
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by:gregfl2001
ID: 10778072
Update---ran chkdsk and it fixed that file, but freezing problem still persists...

Greg
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by:robinluo
ID: 10778137
do you happen to have a bootable CD or floppy? boot up your machine from this CD of floppy and let the machine stay there for few minutes, see if this also freeze your computer. doing so, we might be able to tell whether this is OS issue or hardware issue.
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Expert Comment

by:timothyfryer
ID: 10778149
Turn the machine off and then turn it back on with the power button.  Immediately begin tapping the F8 function key until a menu screen comes up.  Choose Last Known Good Configuration.  That will load the last configuration that was working into the machine, kind of like a mini system restore.  Assuming you are able to log on, I would download and run the following:
HiJackThis  -   http://209.133.47.200/~merijn/files/HijackThis.exe

Adaware  -  http://majorgeeks.com/downloadget.php?id=506&file=2&evp=8dbaff7daca8f4b55bf695220993fc0f

Spybot  -  http://download.com.com/redir?pid=10194058&merid=104443&mfgid=104443&edId=3&siteId=4&oId=3000-8022-10194058&ontId=8022<ype=dl_dlnow&lop=link&destUrl=%2F3001-8022-10194058.html

AVG Antivirus free edition  -  http://www.grisoft.com/us/us_dwnl_free.php
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Author Comment

by:gregfl2001
ID: 10778195
I will try the CD fix and let you know...I tried last known good config. and it did the same thing...I do have ad-aware installed and run it everyday as well.  

Thanks,
Greg
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Author Comment

by:gregfl2001
ID: 10778294
So I disabled the floppy and hard drive from booting options and saved changes....it started right up after that.  What does that mean?  I'm now running spyware software and VirusScan to check the computer.  

Greg
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Author Comment

by:gregfl2001
ID: 10779183
No spyware/viruses found.  Restarted computer and reset boot settings and freezed again.  Tried disabling floppy and hard drive again, and did not work this time.  Each time I reset it, it runs checkdisk and finds one error and corrects it.  

Greg
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Accepted Solution

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gregfl2001 earned 0 total points
ID: 10779589
Turns out it was the D-Link wireless card messing things up.  I removed it and everything is great.  Thanks to the guys who helped out.

Greg
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Expert Comment

by:myderrick
ID: 10785102
Do an Xp repair. Get a bootable Windows Xp Cd or the SIX Xp boot disks.

XP Repair install
 
 
1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.
2 When you see the "Welcome To Setup" screen, you will see the options below  
This portion of the Setup program prepares Microsoft
   Windows XP to run on your computer:

   To setup Windows XP now, press ENTER.

   To repair a Windows XP installation using Recovery Console, press R.

   To quit Setup without installing Windows XP, press F3.
 
3. Press Enter to start the Windows Setup.
 
    do not choose "To repair a Windows XP installation using the Recovery Console, press  R", (you Do Not want to load Recovery Console). I repeat, do not choose "To repair a Windows XP installation using the Recovery Console, press  R".  
 
4. Accept the License Agreement and Windows will search for existing Windows installations.
   
5. Select the XP installation you want to repair from the list and press R to start the repair.

Warning!! If the Repair Option is not Available
What should I do? Most important do not ignore the information below!

If the option to Repair Install is NOT available and you continue with the install; you will delete your Windows folder, Documents and Settings folders.  All Applications that place keys in the registry will need to be re-installed.

You should exit setup if the repair option is not available and consider other options. I have found if the Repair option is not available, XP is usually not repairable and will require a Clean install. If you still have the ability to access the Windows XP installation, backup all important files not restorable from other sources before attempting any recovery console trouble shooting attempts.

6. Setup will copy the necessary files to the hard drive and reboot.  Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact

this should be a good advice.

Good luck
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Author Comment

by:gregfl2001
ID: 10788456
Its taken care of already myderrick, thanks though.

Greg
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