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Stan ReeserFlag for United States of America

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Softball... User's email messages to the internet doesnt wrap correctly

Internal is fine and external is fine full screen but if it pops up in a window (ala AOL web mail) it breaks oddly.  I am pretty sure it has to do with hard returns  I  I can't replicate the problem in my mail.

That pretty much sums it up

I know I knew the answer once, but I have these points... and so much clutter in my brain.

100 pts for the answer and an extra 100 to the best user euphamism.
Here's a great one I heard.

"Additionally, judging by your comments, your PC may be equipped with a sub-standard mouse driver, if you know what I mean."
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madheeswar
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I am using disclaimer in our outgoing emails. If any email sent to yahoo, it breaks up into different lines and for other internet emails it is working fine.

what i assumed is, it may be problem with format of yahoo. But still unable to find solution. May be it is the same problem with Notes to outlook emails and vice versa.
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ASKER

yeah I get that, but its a bit different here.  

Ok we are using aol as the stardard recipient... no running commentary please ;)

User sends out his message,  funky returns when viewed in the small window that pops up.  Essentially a line will wrap and then end abruptly in the next line presumably where the natural break would have occurred.  

I send out message.  Same server same client version configured the same (for everything I can think to check at least) and my message does the word wrap right no matter what the window size.
SOLUTION
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Bozzie4
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I'll give them a look, but wouldn't the server settings affect messages from me as well?
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HemanthaKumar

It just refines
Just wanted to close this out... Good ideas but nothing has fixed it yet!  I'll post back if I ever do find the answer.
Oh as for the split I credit Tom with the first post but Hemanth with the detailed things to try.

Thanks