Information store dismounted
Posted on 2004-04-08
My information store dismounted themselves, though i didn't make any changes, but when i scan the computer by Norton antivirus i found many netsky@.. Viruses, so I have run the Antivus and cleaned it up but still information store is not mounted, though I have restarted all exchange & IIS services many times and restart the server as well. All services are running fine. I got the following error when I tried to mount the Mailbox and public store.
An internal processing error has occurred. try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager
any advice would be hoghly appreaciable