Entouraid error: can't get text 13 thru-1 of "eturn-Path"

Posted on 2004-04-08
Medium Priority
Last Modified: 2010-04-25
Entourage shut down due to file size limitations. I tried the rebuild and the advanced rebuild and they both failed. I tried to run Entouraid 3 times and it stops at 353 e-mails recovered.  I had over 2000 with many graphic attachments. I have tried installing the new version of office to try and recover the data and it does not work either. I read that someone with the same problem copied their database on another machine and it opened the mail and then they copied it back to their other machine. I don't have two machines.
I am desparate for my data. Help!
Question by:kelleyo
LVL 30

Expert Comment

ID: 10783788
What version of entourage and what OS?
We've heard LOTS of stories of MS mail clients butchering the database lately. I'd HIGHLY recommend finding another email client once you manage to get your database back. A warning though, most folks with MS mail client database problems, dont get it back.

Author Comment

ID: 10906152
I solved my problem by downloading the updates to my microsoft office program.  
By downloading the updates it allows you to do a basic rebuild of the file and also gives you 4G of space instead of 2G. I was able to recover all of my mail without a problem.  
It was a miracle.  I thought I had lost everything!

Accepted Solution

modulo earned 0 total points
ID: 12229804
PAQed, with points refunded (500)

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