Link to home
Start Free TrialLog in
Avatar of r_johnston
r_johnston

asked on

Unable to remove printer driver for HP LaserJet 1300 PCL 5e

Hello,
 I have a printer driver installed for an HP LaserJet 1300 PCL 5e on a Windows Server 2003, Standard Edition. I am trying to remove the driver from the server. When I go to printers and faxes, right click and got to print server properties, drivers tab, highlight the HP LaserJet 1300 PCL5e and click remove. When I try to do this I get the following error message, "Unable to remove hp LaserJet 1300 PCL 5e, x86, Windows 2000, Windows XP and Windows Server 2003 driver. The specified printer is currently in use".
I already removed the printer from printers and faxes but I cannot seem to remove the driver. I even rebooted the server off hours when no one is using any of the printers, attempted to remove the driver and I still get this same error message.
I have even removed registry entires for the HP LaserJet 1300 PCL 5e.
I want to remove the driver because one of our computers that uses Terminal Services keeps picking up this driver instead of using the PCL 6 version.

Does anyone know what might be preventing this driver from being deleted?

Thanks in advance.
ASKER CERTIFIED SOLUTION
Avatar of Gareth Gudger
Gareth Gudger
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of r_johnston
r_johnston

ASKER

Thanks..worked like a charm!
:)

Glad to hear it.
Excellent - this worked for me too!
Didn't work for me. :(