My attempts to remove the icon started with the 'Add/Remove Programs" utility. As I recall there was no file listed. In Folder Options I cleared/checked all of the appropriate items relating to file types to be shown. I attempted to 'Run' the MSN un-install utility (MSN Subscriber Support offered 3 different spellings for the utility, I tried all three). Nothing happened except for the 'make sure you have the correct path,etc.' messages. Next, using Windows Explorer I found; C:\Program Files\Online Services\MSN50, the MSN50 folder contained 35 items; One of them: 'MSNlogo.ico' I deleted, the butterfly was still there. I 're-started' the computer; the icon was still there. A second item: 'MSNunist.exe' was run and absolutely nothing happened. I then moved the entire MSN50 folder to the Re-cycle bin. The butterfly remained. I restored the folder and went back to 'Find Folders and Files', at 'Named' I entered 'MSN'...this brought up a long list of Folders,Files and Cookies, I selected All and deleted everything in the list except for 13 items which required confirmation of my desire to delete them. I was able to delete 12 of the 13...the butterfly was still on the desk-top. The 13th item; MSNSSPC.DLL so far has proved to be unremovable. It is supposedly located at; C:\Windows\System....I have not been able to find it. Even if I could find it how would I go about removing it? and more importantly, would that remove the icon?