"Start each item on a new page" checkbox is unavailable

I had a user call that didn't want each e-mail to print on a separate page.  He had a bunch of short messages and he just wanted them to print on as few pages as possible.  I found the setting.  If you select a few messages, right-click and select "print" you will see the check box in the "print options" area of the print dialog.  My problem is that it is checked and you can't uncheck it.  Does anyone know how to make this available or have a registry key to simply bypass the checkbox?
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CerixusAsked:
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Mob-bomConnect With a Mentor Commented:
Its a print option not available with HTML emails.  http://support.microsoft.com/default.aspx?scid=kb;en-us;222320&Product=out
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CerixusAuthor Commented:
Sweet, thanks!  Now if I can only remember which user was having this issue...
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