Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Windows Repair Cannot Detect HD

Posted on 2004-04-08
7
Medium Priority
?
512 Views
Last Modified: 2010-04-13
I have a server that I am trying to perform a Windows repair on.  However, when I boot off the Windows installation disk, it fails to detect any hard drives.

Both hard drives are Promise 1X2 Mirror/RAID SCSI Disks.  I know it can't be a problem with the drives, because I can't boot regularly with no problems; I just cannot boot off the Windows CD.  

So where do I begin?
0
Comment
Question by:AngelicKnight
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 31

Accepted Solution

by:
Gareth Gudger earned 500 total points
ID: 10789162
When you first start the installation (right as the blue setup screen comes up) it asks to hit F6 to load third-party drivers. Hit F6 and load the manufacturers SCSI drivers from floppy. I have had to do this with many Promise RAID controllers. :)
0
 

Author Comment

by:AngelicKnight
ID: 10793650
I think I have the drivers, I had to hunt them up and download them onto a floppy.

However, now I'm having an odd problem.  I cannot boot from the Windows CD at all, because I'm not given the option to boot from the CD drive.  What's worse is I can't go into settings to adjust the system to boot from CD first.  I can hit "DEL" all day long during startup, but it's completely ignored.  As soon as it starts up, I get logo screen for the CPU, then it moves straigth into loading Windows, so I'm never given the option to go into setup.
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 10793674
Replaced the keyboard? Checked the keyboard is plugged in right - not in the mouse port.

Flioppy disk is not in yet is it?
0
Ask an Anonymous Question!

Don't feel intimidated by what you don't know. Ask your question anonymously. It's easy! Learn more and upgrade.

 

Author Comment

by:AngelicKnight
ID: 10793766
Right, all that is in check, and the floppy isnt' in yet.  The thing is I'm never prompted to hit "DEL" to go into setup; rather I see the logo then it jumps straight into starting Windows.  Very unusual.   I have the option at the end to press "F8" to start in safe mode, but that's the only option I'm ever prompted for.

I assumed perhaps that I just wasn't being prompted, but the option would still be there.  So as soon as I turned on the computer, I started hitting "DEL" from the beginning and throughout the startup.  Still nothing.
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 10793844
It might not be Delete....perhaps it is F2....F10....F1...F12....seen them all. :) Try F2 first.
0
 

Author Comment

by:AngelicKnight
ID: 10816421
Ok, that worked -- all the closer every step...But still not quite going all the way.  I identified my HD controller to be a Promise FastTrak100 TX2/TX4, then went to the Promise site and downloaded the most recent versions of both their TX2 and TX4 drivers for the FastTrak100.  I then unzipped them to a floppy, booted from the Windows CD, and went the F6 route.  It didn't work, however, and I received message saying that "txtsetup.oem" could not be found.

Any ideas by chance?
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 10816456
Make sure you are using the right drivers. I have used those controllers and tried several times till I found the one correct for the controller and the operating system.
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question