Solved

Can't see emails in outlook express 6 in or out box after renaming folders.dbx files

Posted on 2004-04-08
2
554 Views
Last Modified: 2010-04-08
I started having a problem sending emails in outlook 6.  I would get the following message
An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number:
0x800C0131

Microsoft recommended renaming my folders.dbx file to folders.old.  I found 3 instances of folders.dbx and renamed them all to folders.old.  When I did so and went back to outlook express, nothing showed up in my in box or outbox.  I then renamed the folders.old to folders.dbx, went back to outlook but still no email shows up either.  Since this was the state that the files were in before, I'm not sure why things didn't appear.  

I need help ASAP.

Thanks
0
Comment
Question by:DLPBA
2 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 200 total points
ID: 10788319
May be this will help . open outlook express
go to tools --> options ---> Maintainence ---> store folder and check the path

go to that path and you should see all your inbox.dbx ,sent.dbx etc
Now check the size of those files and if you had many emails the size would show

Now I would guess you can reinstall OE and then import the emails back
Before reinstalling take  a backup of all those files

OLEXP: How to Manually Remove and Reinstall Outlook Express in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;263837

Now go the same path and replace the inbox and other dbx files with the backed up data,

Now open OE and check if emails are there . Now check if you still get that unknown error
0
 

Author Comment

by:DLPBA
ID: 10950186
Hello,

Sorry for taking so long to repsond.  Your answer wasn't 100% but it got me on the right path, so I'll give you credit.  My biggest problem was I was relying on a friend to rename his files as indicated above.  I guess nontechs can't handle even the simplest of tasks.  Once I knew where the files were, I renamed the original files to .old and got back most of the messages.  The only problem was with the sent folder. Outlook was looking at the sent.dbx that had a 1 added to it.  Once I renamed the larger file to include the 1, outlook express saw the sent box just fine.  I then installed outlook on the machine and imported everything over.  Hopefully outlook will be more stable than outlook express.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question