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Monitoring Exchange IM

Posted on 2004-04-08
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Last Modified: 2010-03-05
Is there a way to monitor live chat sessions on an Exchange 2000 IM server?
I only have 3 users set up but as I give more people access to excahnge messaging I want to know if there is a way to tell who is chating with who and for how long.  Stuff like that.
 
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Question by:The_Master_Chief
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Pete Long earned 500 total points
ID: 10787936
:)

I did see the other question, but when I saw the 2K bit I skipped it, the simple fact is most instant messaging programs have IM Gateway monitoring products on the market either proprietary or third party, that can monitor IM traffic on an interface.

However Ive not seen one nor can I find one that purports to work on Exchange :(

Thats not to say it cannot be done though :) You just have to attack the problem from another angle - but that angle comes at a price.

Yes You can puch up any users private network traffic "In flight" so to speak, but intercepting IM traffic comes bundled with intercepting Private Email, what users are viewing online, and everything else your users are looking at or doing - which may sound like fun, but in reality is a bit of a nightmare "Big Brother" scenario. and be it a corporate network or not - teccies all over the world are getting sacked for looking at things that they souldnt be.

OK thats the disclaimer how do you do it legally?

IT can be done using a commercial peice of packet sniffing software, that also has the funtionality to decode the packets as they pass, the other downside is you wont get much change out of $1000 - but it will work for 15 days if you want to give it a trail :)
Iris® Network Traffic Analyzer
Visual Data Monitoring & Reassembly
http://www.eeye.com/html/Products/Iris/

Pete
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by:The_Master_Chief
ID: 10787960
I have already dowloaded Iris out of curiosity before you posted.  I like it a lot.  We have 3 ways that we utilize for remote monitoring.  PC Anywhere, Radmin, and since all of our users log into terminal servers to work, tsadmin.  I will continue to look for something that will offer Exchange IM monitoring.  Thanks for the input Pete. :)
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by:Pete Long
ID: 10787972
My pleasure :)
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by:The_Master_Chief
ID: 11080078
I am just still awaiting an answer.  I haven't abandoned it.
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