System crashed, then re-boots
Posted on 2004-04-09
Hello I have a problem,
When i was using the computer I went to open e-mails, my computer crashed then I went to boot it back on and it failed to boot, it just goes into a continuous boot.
I have win 2000 OS and use macafee antivirus and its up to date, now im not too technical about this but I assume its a virus so what are my opens. I think if I use norton ghost to copy the drive and retieve the e-mails then boot from cd rom with win 2000 cd and run the restore feature, that might work. Or could I just use the system restore feature that does not delete the documents and e-mails as id rather not f-disk and have the trouble of retieving files with norton ghost.
I am desperate for a good answer to this before I start, there is a lot of busines things on the computer and to lose any would be very very damaging.
PS also the computer will not boot up in safe mode!!