Solved

Reply Message Formating

Posted on 2004-04-09
1
284 Views
Last Modified: 2010-04-08
I have a co-worker who is very computer iliterate. He came to me about this issue:

He emails person "A"
Person "A" does a [reply] to his message
He gets the email back and sees his original message double spaced and looking unprofessional

He thinks this is how Person "A" saw his email and says that he's NEVER seen this happen before (hard to believe).

I have told him not to worry about it, but couldn't quote the specifics of what causes this.

So my question is: what causes the original message (in a reply) to be formatted in a funky way.
0
Comment
Question by:tyy8
1 Comment
 
LVL 7

Accepted Solution

by:
rosesolutions1 earned 50 total points
ID: 10804803
Your friend is probably using Word as the email editor, and normally corresponds with other people who use word and/or html.  Person A, however, is using plain text (either because they use WAP, or because they use a reader for the blind, or because they just like plain text because the messages are smaller) - so their system automatically 'converts' to plain text when they open the email.  

How does this explain two lines? People commonly use quite wide pages, but plain text conversion limits the length of a line to 76 characters (?76 - from memory...), resulting in additional lines which may have nothing, or very little data.  To add insult to injury, even if you happened to send the lines as 76 chars long (which some packages do automatically), as soon as the "> " gets put infront of every line, they are now 2 characters longer, so the last two characters go onto a blank line...
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

27 Experts available now in Live!

Get 1:1 Help Now