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Reply Message Formating

Posted on 2004-04-09
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Last Modified: 2010-04-08
I have a co-worker who is very computer iliterate. He came to me about this issue:

He emails person "A"
Person "A" does a [reply] to his message
He gets the email back and sees his original message double spaced and looking unprofessional

He thinks this is how Person "A" saw his email and says that he's NEVER seen this happen before (hard to believe).

I have told him not to worry about it, but couldn't quote the specifics of what causes this.

So my question is: what causes the original message (in a reply) to be formatted in a funky way.
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Question by:tyy8
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rosesolutions1 earned 50 total points
ID: 10804803
Your friend is probably using Word as the email editor, and normally corresponds with other people who use word and/or html.  Person A, however, is using plain text (either because they use WAP, or because they use a reader for the blind, or because they just like plain text because the messages are smaller) - so their system automatically 'converts' to plain text when they open the email.  

How does this explain two lines? People commonly use quite wide pages, but plain text conversion limits the length of a line to 76 characters (?76 - from memory...), resulting in additional lines which may have nothing, or very little data.  To add insult to injury, even if you happened to send the lines as 76 chars long (which some packages do automatically), as soon as the "> " gets put infront of every line, they are now 2 characters longer, so the last two characters go onto a blank line...
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