Solved

Blue Screen Error

Posted on 2004-04-09
20
992 Views
Last Modified: 2012-06-21
Hi,
When I play a game called "The I of the dragon" after a while i get the blue screen with this technical information:
Stop: 0X000000C5(0X00000000, 0X00000002, 0X00000001, 0X8052EB7B)
what can I do?!
By the way my computer has 2.66GHZ 512DDR and Geforce4 64MB...
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Question by:FirElem3n7
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20 Comments
 

Expert Comment

by:Baryonic_Being
ID: 10793474
Does the computer reset itself after displaying that message? I had the same problem with a different game, you see, and whilst it looks as though it's referring to parts of your PC's memory (of which you have plenty), in my case it was actually a problem with the hard disk. May I ask what make and capacity of hard drive you have?

Anyway, after I'd had this problem for a while, the hard disk suddenly stopped working because the armature became stuck and I lost access to the entire PC. I wouldn't want that to happen to you too because it was extremely frustrating.
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Author Comment

by:FirElem3n7
ID: 10794638
Look first of all i dont think it is a problem of my hard drive. I have had several problems like this but they are all diffrent (the technical information is different.) and they were driver problems that once i updated the driver it never happened again. but this time i dont know which driver i have to update. btw my had drive capacity is 40GB X2  . i also disabled the function that the PC will be restarted when there is a problem like this. and one last thing: did u lose all the data in ur hard drive?

i still need help solving my problem! can some1 help me?
0
 
LVL 2

Expert Comment

by:getajob20
ID: 10794902
Have you installed the latest service packs and updates from Windows Update?

There are various results on Google regarding this. One suggests an outdated version of Logitech Mouse Drivers, another suggests bad memory.

Have you upgraded or changed your memory around the same time the errors started appearing?

Also are there any errors or warnings in the system event logs? (These can be accessed by Start, Run, then type in eventvwr and clicking ok)

Matt
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Expert Comment

by:Baryonic_Being
ID: 10796267
I didn't lose all the data on my hard drive; I just lost access to it because it broke. I'm afraid I can't help any more than that but I would second the advice given above.
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Expert Comment

by:euphoric_mantra
ID: 10800022
How old is the game? XP screws up games that we made before 98-97. We have a dedicated system in our house that runs 98 just so we can play older games. You can always try to right click on the exe and go to the compatibility tab and tell it to run the prgram as if it were in 98.

-Steve
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Author Comment

by:FirElem3n7
ID: 10800396
euphoric_mantra hi,
this game is very new infact in went on to the stores few weeks ago.

getajob20 hi,
I once had a Logitech Mouse but then i bought a new mouse and installed that one. i don't recall uninstalling the ond mouse drivers, i tried uninstalling it but i could not find it so maybe i deleted it after all (how could i know? ) . also in the game i have problems with my mouse, it sometimes moves very VERY slowly so it makes playing a hard deal. I also upgraded my memory (but it was months ago and i had no problems until now).

i still dont know how to fix this problem, any other suggestions?
0
 
LVL 2

Expert Comment

by:getajob20
ID: 10800697
Have you checked the game manufacturer's website? There may be a patch if they found incompatibilities with certain hardware. Also have you tried updating your drivers to the latest versions? There may be incompatibility issues there.

Matt
0
 

Author Comment

by:FirElem3n7
ID: 10801614
getajob20 hi,
i checked the game manufacturer's website for updates but they dont have any. after i had this problem i updated my video card driver, but i still have the same problem. In the game diractory i found a text file that called "Error.txt" there i saw the following messege:
 "
 Wed Apr 07 13:57:17 2004
      Exception: 0xc0000005, address: 0x0056fc84
            access type: write, access address: 0x00006838
      'TheIOfTheDragon.exe' size: 2490368 bytes, modification time: Fri Jan 16 13:37:04 2004
      area: 'North Star'
      Windows version: 5.1.2600
      Driver: 'nv4_disp.dll', description: 'NVIDIA GeForce4 MX 440 ', version: 6.14.10.5216
      stack(0): TheIOfTheDragon.exe!0x0056fc84
"
what does it mean?
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Author Comment

by:FirElem3n7
ID: 10801621
correction: the name of the file was Error.log
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LVL 2

Expert Comment

by:getajob20
ID: 10801884
Sorry, but that error message doesn't mean a lot to me. Try e-mailing the game manufacturer, they might have some information. I'm out of ideas now, sorry.

Matt
0
 

Author Comment

by:FirElem3n7
ID: 10809272
i sent but i got no answer....
any1 else can help me?
0
 

Author Comment

by:FirElem3n7
ID: 10840702
please can any1 help me? i really need help!
0
 

Accepted Solution

by:
Baryonic_Being earned 240 total points
ID: 11021036
What about a DirectX problem? If the game requires DirectX (and most modern ones do), then check that you have the latest version and that all tests pass successfully.

To do this, go to Start > Run and type dxdiag to run the diagnostic tool. It should say the version you have. I think the latest is 9.0b, but I'm not sure. DirectX can be downloaded free from the Microsoft site. Browse through the tabs in this tool and you can run some tests that might help find the problem.

I would also recommend running a memory diagnostic tool. You can find one at http://www.memtest86.com/ or at http://oca.microsoft.com/en/windiag.asp. This might help because the error.log seems to be referring to memory locations.

Did you do a Windows Update after all? If not, it could help. You might want to download all the WinXP service packs too.
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Author Comment

by:FirElem3n7
ID: 11058957
but will windows XP update affect and slow down my computer?
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Expert Comment

by:Baryonic_Being
ID: 11074993
Updating Windows XP should not - as far as I know - slow down your computer. It is designed to provide security updates and essential bugfixes, so there is no real reason for it to do that.

Please have a go at my suggestions; they might help. Also take a look at how many applications you have installed on your PC. You can do this by going to the Control Panel and finding the Add/Remove programs list, where you can see all installed software. If the number is more than about 40 full applications, then XP probably can't cope.

Remember that before running the game you should probably close down all background programs, including Internet security for example. You can do this by going to the Task Manager, accessed by pressing Ctrl+Alt+Del in WinXP.
0
 

Expert Comment

by:Baryonic_Being
ID: 11118421
What was it that fixed the problem then? DirectX, Windows Update or the memory tester?
0
 

Author Comment

by:FirElem3n7
ID: 11156161
i thought the problem was fixed... but it is still exist.... after i installed service pack 1 and updated the windows the problem did not repeat itself. but today i got this problem again... i was gonna ask about it again.
i also checked my memory as u said but it found no problems.
i don't know what to do this is my last resort.
0
 

Author Comment

by:FirElem3n7
ID: 11156167
what can i do?
0
 

Expert Comment

by:Baryonic_Being
ID: 11163932
I have looked at some forums for the game and have located the following advice, which may or may not help you:

- Reset your computer and enter the BIOS, usually done by pressing 'del'. Try to locate a 'fastwrites' option, and turn it off if it isn't already. Then find the AGP aperture size settings and change it to 128MB; and finally disable video RAM caching/buffering. I cannot endorse any of these ideas myself, so if you experience any additional problems after changing these settings then change them immediately back to how you found them.

- In Windows, set all the driver options to 'automatic'. By this I assume it is meant that you go to the Device Manager in the Control Panel and find the settings for the graphics drivers. While you are there, check to see that the drivers report 'this device is working properly'.


You could also try the following last resort things:

- Reinstall the game. You might lose saved game files if you do this (you shouldn't, but best to be safe), so back them up in another directory before reinstalling.

- If the game has some sort of graphics settings area, then lower the texture sizes and decrease the quality settings somewhat. Then try playing the game.

- Contact the developers of the game again.

- If the game runs from a CD, try cleaning the CD.

- Try to contact somebody else who owns the game, either in Internet forums or otherwise, and see if they get the same trouble.

- Make sure you use the latest version of DirectX.

- Check to see that there are no other system requirements for the game that you may have overlooked but your PC doesn't meet.

- Download and install Windows XP service pack 2.

- Defragment your hard disk and run check disk, accessed through Start > All Programs > Accessories > System Tools.

- Wait for a patch to come out. It seems many others are getting this problem so sooner or later the developers will have to release a patch.


Could you also tell me the following things please...?
- How much gameplay can you get before it crashes?
- Are there any warnings or characteristic effects of gameplay before the crash happens?
- Does the crash only occur when you do a specific thing in the game?
- What motherboard are you using?
- Where did you purchase your RAM?
- Do you have a lot of space remaining on your hard drive?
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