How Do You Handle Complaints About the Barrage of Virus-spawned E-mail?
Posted on 2004-04-09
What is the simplest and most effective way to explain to someone that there is nothing that you can do about the couple of dozen e-mail messages that they get each day that are spawned by viruses on computers outside of the company? I mean the ones that use forged headers so that they look like it’s from a real person that they may or may not know?
I’m the company computer guy at a small business with about 50 employees. As such, I’m a jack of all trades and my expertise and time is stretched rather thin. So IF THERE IS SOMETHING that I can do on the Exchange server to help, I would appreciate that advice as well.
I'm running an Exchange 5.5 server with plans to upgrade soon to Exchange 2003.