microsoft generic host process

I recently installed Norton Internet Security and anit-virus 2004 . I am having problems with the generic host thing..so I go thru Norton and my personal firewall and block it, then I  can't get to my mail or to the internet explorer..if i take the block off, then i can..but i have these popups coming in and switching me to other pages..Can you help me understand this.
sambresarzackAsked:
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akbossConnect With a Mentor Commented:
download these and run them.

Spyware/Adware removal tools
SpyBot
http://www.webattack.com/download/dlspybot.shtml 

http://www.safer-networking.org/

Ad-aware
 http://www.webattack.com/download/dladaware.shtml

CWShredder
 http://www.spywareinfo.com/~merijn/downloads.html

sound like you have spyware that needs to be killed off.

as far as generic hosts..you need these to let IE,OE word ,etc. connect to the interent.
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Thunder_screamCommented:
Hi sambresarzack,
yeep agree with akboss...see this link as well
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20867724.html

Cheers!
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parkerigCommented:
The generic host service needs to access the internet - dns lookups etc.
This must be allowed by norton not disallowed - ie unblock it since you mentioned you blocked it.

Cheers
Ian
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