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IMB Optical Navigator USB mouse not reconized during a cold startup or warm reboot.

Posted on 2004-04-09
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Last Modified: 2010-04-25
Hello, my name is Forrest. I have a IBM Optical Navigator USB mouse that is never reconized during a startup or warm reboot
of the system. The only way the mouse will function is to have the mouse disconnected from the USB ports, ( I have eight ports available) during the startup sequence, and then after the sign into account screen appears,I connect the mouse and it will usually function alright till I restart the system the next time. I am running Win XP Professional OS. But sometimes (and this is the really strange part) I am using the new DFI LanParty NFII Ultra motherboard.
After getting to the desktop sometimes the mouse cursor will not respond again, but the OS recognizes the movement of the mouse and the mouse clicks and will open programs from the shortcuts on the desktop but yet the cursor is not moving at all !!
When I have attempted to install the mouse software that came with the mouse Win XP warns me that the software I am about to
install is not Microsoft Certified for use with XP and will probley cause system instability. I tried installing  the software anyway
but this did not cure the problem. I have searched for hours on the Internet for Win. XP approved drivers and am unable to find any on the IBM website or the Microsoft drivers site. Can you please help ? I have the latest McAfee virus detection program, and 3 different spyware programs plus two pop up blockers, and  Zone Alarm set to maximum security.etc. I keep these programs updated daily and run them everyday.

Thank You for your valuable time and attention.
Forrest Johnson
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Question by:Ranger777
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5 Comments
 
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Accepted Solution

by:
Callandor earned 2000 total points
ID: 10795403
Try enabling legacy USB devices in the BIOS, if you have that option.  With WinXP, you need to have the USB patch installed: http://www.usbman.com/winxpusbguide.htm
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Author Comment

by:Ranger777
ID: 10795420
Callandor, Wow that was a super fast response to my question !! Thank you....:-)
I will go now and look in the BIOS to see if this option is avalible and install the patch as you suggest.
I will get back to you ASAP. With my response.....

Thanks again for the quick reply....
Forrest
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Author Comment

by:Ranger777
ID: 10797043
Callandor, I did as you suggested and everything is working just fine now.
Many thanks for your help and prompt attention to my request for help........  :-)
Computer Gurus like yourself make E E a very worthwhile investment.

Forrest Johnson
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LVL 69

Expert Comment

by:Callandor
ID: 10798080
I'm glad I could help.
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