Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


DirectX 9.0b (and Nvidia FX 5200)

Posted on 2004-04-10
Medium Priority
Last Modified: 2012-06-27
I recently re-installed XP because of a problem a problem I was having with Flight and Train Simulators, and subsequently DirectX 9. And I am experiencing exactly the same problem. DXDIAG is locking the computer completely while trying to display the Bouncing White Box in Full Screen Mode.
I have an NVidia FX 5200 with 128Mb of ram, if that's any help. The last time I used one of the simulators was about a month ago, and they were working perfectly up until then. Like DirectX, they also locked-up the computer just after they started.
Does anyone know what might be causing this rather annoying problem?
Thanks in advance.
Question by:terrymold
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
LVL 21

Expert Comment

ID: 10796496
Look in your event viewer for any errors related to your problem. Look in both the application and system log.


Post the SOURCE and EVENT ID for the errors you find.

Author Comment

ID: 10796922
I ran DXDIAG, which then locked the PC as previously mentioned. I then restarted and ran EVENTVWR.MSC, and this is what I got....

Type      Source      Event

Info      Tcpip      4201
Error      Disk      11
Error      Atapi      11
Error      Disk      11
Error      Disk      11
Error      Disk      11
Error      Disk      11
Error      Disk      11
Error      Disk      11
Error      Atapi      5
Error      Disk      11
Error      Disk      11
Error      Disk      11
Error      Disk      11
Info      Eventlog      6005
Info      Eventlog      6009
Error      Disk      11

LVL 21

Expert Comment

ID: 10797156
Well unfortunately those events don't seem to have anything to do with the DXDIAG tool or the errors it is generating.

Do you have LapLink installed on your system? It is known to cause problems with directX.

You may want to download and run this utility to test your memory:

Windows Memory Diagnostic

The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your computer for errors. The diagnostic includes a comprehensive set of memory tests. If you are experiencing problems while running Windows, you can use the diagnostic to determine whether the problems are caused by failing hardware, such as RAM or the memory system of your motherboard. Windows Memory Diagnostic is designed to be easy and fast. On most configurations, you can download the diagnostic, read the documentation, run the test and complete the first test pass in less than 30 minutes.

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.


Author Comment

ID: 10797384
I don't have LapLink installed and I have very recently run the Windows Memory Diagnostic program and it showed everything to be fine.
Could the problem be anything to do with the Video card, or it's drivers (I have the very latest driver for it.)?

Author Comment

ID: 10798380
Hi gemarti
I read somewhere that if you updated an Nvidia driver by installing new over old, it could cause problems.
So I uninstalled the Drive, reverting to a generic VGA driver.
While in that state, I checked DXDIAG and lo and behold, it went through all the tests OK.
I then re-installed the latest Drivers, the "proper" way, set everything up, and re-booted.
Then I ran DXDIAG again. And it LOCKED UP on the second white box test again. I'll explain exactly what happens in case someone recognises the symptoms.
Select Display.
Select Test DirectDraw.
It then displays Black and White Rectangles - OK.
It then displays a Bouncing White Box in a small window - OK.
It then displays a Bouncing White Box in Full Screen Mode - LOCKS UP with a stationary white box on a black screen.
At this point, I have to reset the computer.

Maybe this will help?

Author Comment

ID: 10811417
After lots of fiddling, I have managed to cure the problem. But I don't know EXACTLY what the cause of it was.

My PC is as follows:
AMD 2000+
512Mb Ram
Nvidia FX 5200 with 128Mb Ram
200Mb HD space

As mentioned, I updated the Nvidia driver from 56.64 to 56.73.
Last night, in a fit of inspiration, I re-installed the 43.45 driver which came with the PC. And it works again. No problems with DirectX. No problems with the two simulators.
When I have time, I am going to progress up through the driver versions to see which one DirectX plays up with.
So, there must be something about my exact combination that causes this conflict.

I hope this might be of interest to someone out there with a similar problem.

Accepted Solution

Computer101 earned 0 total points
ID: 11075220
PAQed, with points refunded (500)

E-E Admin

Featured Post

Tech or Treat! - Giveaway

Submit an article about your scariest tech experience—and the solution—and you’ll be automatically entered to win one of 4 fantastic tech gadgets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to synchronize your OST (Offline Storage Table) file with Microsoft Exchange Server? Is your OST file exceeding 2 GB size limit? In Microsoft Outlook 2002 and earlier versions, there is a 2 GB size limit for the OST file. If the file …
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question