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Ex2k3 System attendant won't start - Permission problem.

Posted on 2004-04-10
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Last Modified: 2012-08-14
Win2k3 server.  Fully up to date.  Exchange 2003 Enterprise version because of large store (23gig)

Hi all.

For no good reason that I can determine this installation that’s been running ok for months suddenly stopped.  The information store is stopped and wont start because the System Attendant wont start.  I have all Exchange logging to max and the event viewer - apps log shows these two entries:

Microsoft Exchange System Attendant failed to start Exchange server 'MAILServer2'. Error code '0xc0070005'.

and

Unexpected error Access is denied. Facility: Win32 ID no: c0070005 Microsoft Exchange System Attendant  occurred.

also logged is this message which is odd because it is reported even when message tracking is off:

Unable to create the message tracking directory 'd:\'. Error 0xc0070005.

Contributing factors may be disk space (300mb) but the store has run and stopped / started ok with much less.  I have new server lined up and ready to move all the users to the new larger server but this happened just before I could do it.  Other contributing factors may be that when I added the new store to the site it all went well except that public folders were not replicated. Log examination shows that was due to permissions.  Trouble shooting the Public folder problem I added the machine accounts to each other server and gave full control. That fixed the public folder replication problem but then this happened an hour later.

In the sysem log are a lot of these:

Access denied attempting to launch a DCOM Server. The server is:
{9DA0E103-86CE-11D1-8699-00C04FB98036}
The user is SYSTEM/NT AUTHORITY, SID=S-1-5-18.

MS content redirect suggests various causes but this one:  http://support.microsoft.com/default.aspx?scid=kb;en-us;290398&sd=ee is the closest as the Server instance it wants to create is ExOLEDb, if you read through the fix there is the problem that the DCOM object ExOLEDb does not exist, nor can I create it.


I see a pattern emerging of permission problems.  I've trawled the MSKB but there is no one difinitive article that supports these symptoms.  I've tried quite a few of the similar fixes but to no avail.


Very much appreciate any assistance.

Paul.
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Question by:looops
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by:ikm7176
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by:Bembi
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Your GUID points me to the Information Store. And the error messages, that your exchange is running on "Local System" Account.

- Try first to simply reassigning the Exchange services (esp. IS) to the Local System Account.
- Have a look at the COM Components Console, if you can find your GUID there and check the rights there.
- Make sure, that you have no errors pointing to the domain controller (can not find them) in your event log (this points to a DNS misconfiguration or a browser service issue).
- Make sure, remote registry service is running

Your KB Artikle points me also to the "anonymous accounts" of IIS, IWAM_... and IUSR_..., the out of process components use the IWAM_.. acoount to start. Have a look a your COM Component console and search for the IIS out of process pool application Component and try, if you can start it. If not, I would say, you have a problem with your IWAM_... account, which is a usually a local account on the machine, on which IIS is running.

See also:
http://support.microsoft.com/default.aspx?scid=kb;en-us;325674&Product=exch2003
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ikm7176 earned 500 total points
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by:ikm7176
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by:What90
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You can post in the community area and get your points refunded, since this was answered in the 2003 area.
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