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svchost.exe crashes / eats up 99% of cpu time

Posted on 2004-04-10
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Last Modified: 2010-04-12
hey there,

following problem: german version of windows 2000 professional installed + service pack 4

after some time running one of several svchost.exe processes crashes with the error message ( translated from german)

program error

svchost.exe caused an error and will be shut down. restart the program.

an error protocol will be genreated.

when I click on ok next ... everything seems to run fine except that copy&paste dow not work anymore, I can't view the status of my internet connection from the task bar, and some other small things ...

however, just recently, it happens sometimes that scvhost.exe does not crash, but eats up all memory time available, and there is nothing I could do about it ... the procvess can't be killed using the task manager ....

concerning viruses, I have a virus scan installed which is updated frequently (at least every two weeks) ... also I reinstalled the complete system from scratch recently ...

some suggestions how to prevent svchost.exe from crashing?

thx felix

ps: point will be raised depending on how complicated it gets ;)
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Question by:hermaf
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sunray_2003 earned 250 total points
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by:Fatal_Exception
Fatal_Exception earned 100 total points
ID: 10797678
Yes.. make sure you don't have the Blaster running rampant on your system...

Then, stop all your access programs from running on startup..  You can dnload the msconfig utility here...:

W2K Msconfig Utility

http://www.perfectdrivers.com/howto/msconfig.html

Put it on your desktop and execute it, then stop all startup programs, except your Antivirus..

If it still is pegging out, dnload Process Viewer and determine what program is causing this to happen..

Process Explorer shows you information about which handles and DLLs processes have opened or loaded.

http://www.sysinternals.com/ntw2k/freeware/procexp.shtml
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by:Fatal_Exception
ID: 10797683
access = excess  :)
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by:wtrmk74
ID: 10799477
nice link FE
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by:hermaf
ID: 10800495
hm thx guys ... indeed there was a blaster worm ... interestingly I have to figure out where I get it from ... the anbti-vir software knows the virus version ... just checked the virus database ... also I got the problem immidiately when reinstalling the system and as far as I remember the problem occurred before I installed my internet connection apps from my provider ... hm ... so I better check my install file folders ;)

again thx for helping out!

cheers felix

ps: svchost.exe seems to rune fine now ;)
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by:Fatal_Exception
ID: 10800644
Glad to hear it..  When you install any OS, the first thing to do is to run Windows Update..  and install AV, of course...  

Happy Holiday...

And thanks.

FE
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