brennon
asked on
Veritas Exchange Agent
I have two servers one running exchange 5.5 the other running backup exec 8.0. I have installed the remote agent on the exchange server and the exchange agent and the exchange administrator on the backup server. Both machines are running the same exchange service pack. The problem is that I can not see the exchange information store in the selections for the exchange server. I have looked at all of the documentation that veritas has and have come up empty handed.
ASKER
The exchange admin works fine, I can open it up and view all the mailboxes in the store. From Backup exec I can see the server and all of the drives, it just doesn't display the Exchange information e.g. Information Store, Mailboxes, etc. If I load exchange locally on the backup server I can see Information store just fine, but not on the remote server. The remote server is running the Backup Exec Remote Agent service and all of the exchange services are running.
You didn't say if you installed a MAPI client on your backup server and if it works?
ASKER
Yeah, I installed Outlook on the backup server and I can send and receive mail from it. I also check the service pack levels and both the exchange server and the backup server are running SP4.
ASKER
I really wish it was that easy, I have gone over every single article on veritas.com already. Let me recap how and what I setup and maybe you can see something I have done wrong. On Server1 the backup server, I have Backup Exec 8.0 installed along with the Exchange agent for 2000, which is supposed to be backwards compatible. I have also installed the Exchange Administrator SP4 from which I can view the information store. Server2 the Exchange Server is running Exchange SP4 and the Backup Exec Agent. At this point I dont even care about backing up individual mailboxes, I would be happy with just performing an online backup of the whole store. The Backup Exec Server Service is using a login that has admin rights for the Exchange Site and Server. Also, like I said before, when I load the exchange services on the backup server I can view the Information store on this machine with no problems. I would be more than happy to try any suggestion you have.
Thanks
Thanks
ASKER CERTIFIED SOLUTION
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Presumably Exchange Admin works OK and you can expand the server and see drives on the Exchange Server from BackupExec?
Can you also confirm you are running SP4 on both the Exchange Server and that you've applied SP4 to the Exchange Admin tool on the Backup Server?
Hope that helps.