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2 email servers, (one internal and one external) with outlook xp/2003 don't work

Posted on 2004-04-11
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Hello,
I have two email severs in the company. One main one (exchange 2000) which i have no access (this is in other country), and the hability to send external mail. The other I install in other internal net and others users for internal mail (mdaemon). I have access to two nets. I have two domains "@mainechange.com" (in mainenchange.com is the name of my company) and mine "@local.com"(mdaemon). Evevery domain in differents net, and the server with @local.com have no access to the echange (main one) and to a external mail.

Well, with outlook 2000, I create a workgroup in outlook 2000 with a Exchange and a internet mail. The order to send is first my local mail and after the exchange one. I configure in Mdaemon that I my account have no access to send mail to external. IT'S WORKS. When I send mail to users xxx@local.com and xxx@mainechge.com AT TIME, my server (Mdaemon) refuses the xxx@mainexchange.com and outlook 2000 REAUTOSEND to the exchange automatically. Result: With 1 message, I can send something to various users in the two domains at the same time, without changing anything.

My problem begins when the company actualize to the office xp version. In this version, the workgroup option doesn't exists, and in the other hand there is the accounts option. Well, I try all the options possible but it doesn't work. When I send a message to various users at time, my server Mdaemon refuses the message (from @mainechange.com) as I had programed and my outlook XP version don't resend to the exchange account. It appears a message from "system administrator" with the "I can't send the email". NOTE: the users with @local.com have received the mails correctly, but not the @mainechange.com logically.

I have to open this message from system administrator in my outlook xp, and manually change the account to the exchange one, and resend with the new account. The users from @mainechange.com reveived correctly the mail. Every time I want to send a message two domains at time, i need to do this operation, but with outlook 2000 works automatically!. With office 2003, I have the same problem as office XP.

¿Is there and option to resend the message automatically when the server can't find the @mainechange.com users in office XP or 2003?


Thank you a lot.

Sorry for my english! ;-)

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Question by:betsyman
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rosesolutions1 earned 1000 total points
ID: 10804547
No, there isn't any capability to do what you ask - Outlook XP and 2003 require the user to specify which account is to be used, and can't automatically retry the other account.

The 'right' solution would be to configure the mail server to do the automatic forward for all email in that particular domain - this would have the benefit of fixing the problem for all users, not just you. Given that you are using a daemon I haven't heard of for your internal mail server, this might not be straightforward. (Easy to do with either Windows SMTP natively, or Exchange.)

The best workaround I can suggest would be to use the Outlook Rules Wizard to trigger a custom action. The custom action would be code in the "ThisOutlookSession" zone of VBA for Outlook which resends the mail using the other account.
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