Solved

rtlunhandledexceptionfilter

Posted on 2004-04-11
10
506 Views
Last Modified: 2007-12-19
When I open Mailwasher, a window appears saying Mail washer.exe could not find the starting point, error in RtlUnhandledExceptionFilter.
When I accept, the program runs with no problem.
But it is anoying.
Thanks.
0
Comment
Question by:chuta
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
10 Comments
 
LVL 57

Expert Comment

by:Pete Long
ID: 10802515
Theres usually two reasons for this error

1, Virus or trajan infection


Online (Free) Virus Checking can be done at

SYMANTEC (You must have ActiveX enabled on your browser for it to work!)
http://security.symantec.com/ssc/vc_scan.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=ROSUPWFYJOKMFIDPMSV 

Trojan Remover :http://www.simplysup.com/

Or something is attempting to change the window theme, find the UXTHEME.dll and rename it to UXTHEME.old then do a reboot and see if that clears the problem

Pete
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10802522
Locate APPHelp.DLL and rename it to AppHelpDLL.Old
Ref:
http://www.tek-tips.com/gviewthread.cfm/lev2/67/lev3/72/pid/605/qid/495427
0
 
LVL 57

Expert Comment

by:Pete Long
ID: 10802529
also does the error say anything about  NTDLL.DLL if it does you might need to replace this DLL from the windowss 2000 CD

You can find it on your windows CD, it will look like

NTDLL.dl_

Copy it to your hard drive and from command prompt type

expand NTDLL.dl_ NTDLL.dll

Then copy it to the original location
0
What Is Transaction Monitoring and who needs it?

Synthetic Transaction Monitoring that you need for the day to day, which ensures your business website keeps running optimally, and that there is no downtime to impact your customer experience.

 

Author Comment

by:chuta
ID: 10810080
Great, Pete, I renamed UXTHEME.dll to old and it worked.
I had run every known virus remover, recovered system and a few more etceteras and none worked
By the way, what is UXTHEME.dll and what is its function?
Shall I do someting more just as insurance?
Thanks very much.
Oscar.

Greetings from Chile.

P.S. What do I have to do next for you to earn the points?
0
 

Author Comment

by:chuta
ID: 10810111
It is me again:
I tried to run Symantec online virus scan and was rejected because of: "ActiveX and/or Scripting is not supported or is not enabled ".

I checked my browser and it IS enabled.
What...?

Greetings.
Oscar.
0
 
LVL 57

Accepted Solution

by:
Pete Long earned 125 total points
ID: 10816978
0
 
LVL 57

Expert Comment

by:Pete Long
ID: 12309768
>>Great, Pete, I renamed UXTHEME.dll to old and it worked.
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
After seeing many questions for JRNL_WRAP_ERROR for replication failure, I thought it would be useful to write this article.
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question