Adding a Printer (HP5150) appears impossible. Had a LexMark X75 installed prior, now none works.
Posted on 2004-04-11
I have been trying for days to add a printer (HP5150). I had recently got the LexMark X75 installed and working, but when I put in the installation cd..all the printers ldisappeared. Adding a printer was not an option..."operation could not be completed". I checked server properties and found "the properties could not be viewed. The print spooler is not running." (I do have one laptop networked to the computer that I am trying to install the printers from, and I don't care if the laptop shares the printer or not. It really isn't necessary, but the install cd will not let me proceed.) From reading some of the questions and answers posted I think it may be the LexMark printer that is holding all this up, but I do not have a clue what to do.
I have tried system restore..it will not accept any of my restore points, and says that "Restoration Incomplete, your computer cannot be restored to: date, system checkpoint" I have tried four different dates..even back about a month.
I have checked in administrative tools and my print spooler service was stopped. I got the "1068 error that says the dependency services or groups failed to start." I have since started the RPC service and the print spooler, but still seem to have a problem with the dependency. I tried uninstalling the LexMatk printer a couple of days ago and still have the LexBCe server showing both the print spooler and RPC to be dependent...even though the LexMark printer was removed. I have tried to reinstall the LexMark printer so I have at least something working...and now NOTHING works.
I am not a computer guru...and am becoming very frustrated. I found an answer to a silimilar problem with NT...but the person removed the LexBce and reinstalled some dlls from another computer. I have no clue...where to start or what to even look for anymore.
Any suggestions at this point would be appreciated...but remember, I am not a computer guru, by any stretch of the imagination. I need an idiot cheat sheet to get me through this one. Thanks in advance!