I am trying to fix a system for a friend. The original OS was Windows 98. The system was built a few years ago.
The system had Norton's Go Back installed and after installing another program and restarting the computer it would freeze at the Go Back launch page during start up. I tried ctrl+alt+f and cntrl+alt+g but the program just crashed and went to safe mode. At safe mode it would again freeze up and the keyboard and mouse would freeze up. After trying to resolve many times I got fed up and decided to start from scratch.
I recovered all the data needed on the drive in my computer and reformated the HD on my machine.
I then put it in the old machine and tried to boot it up. This is where the problems started
PROBLEM 1: when I removed the drive originally the jumpers were in a strange position. They were in the cable select and slave position. The system recognizes this as the IDE Primary Slave. When I put it in my machine I put it in the cable select position and it recognizes it as the slave like it should. But if I put the jumpers on the master or the cable select position the start up does not list a Primary Master just slave.
PROBLEM 2: when I have the drive in and it is recognized as the Primary Slave. It runs thru setup and then dispays a page of data ending with
VERIFYING DMI POOL.......
NOT FOUND ANY [ACTIVE PARTITION] IN HDD
DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER
now I erased the partition on the drive when I had it in my machine (unallocated). If I mark the partition as active the second part of the message goes away (not found any [active partition] in hdd).
Either way when I put a boot in it just repeats the DISK BOOT FAILURE.
The boot disks I tried are:
EZ OS Install Bootdisk (www.ezosinstall.com
Bootdisk created from Win 2000 Pro intall disk (1-4)
I am sure I am doing something wrong but I just don't know what. This is my first time doing this and it is all very confusing to me. I tried FAQ and knowledge based help and found some trouble shooting help but it did not work. I did check the BIOS setup:
BOOT DISK SEQUENCE = A,C,SCSI
(I DON'T KNOW IF THE FLOPPY DRIVE IS A FOR SURE)
SWAP FLOPPY DRIVE = DISABLED
BOOT UP FLOPPY DRIVE = ENABLED
REPORT NO FDD FOR WIN 95 = NO
These are just a few of the options in this menu.
I hope someone out there can help me with these problems, Thanks.