Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Sony Touchpad Conflict with USB Mouse

Posted on 2004-04-12
4
Medium Priority
?
1,211 Views
Last Modified: 2008-02-01
I have a Sony laptop with an APR touchpad and a docking station; operating system is XP.  I purchased a Microsoft wireless keyboard and mouse, connected them through the docking station's USB port and loaded the Microsoft Intellipoint software.  The keyboard works fine and the Intellipoint software says the mouse signal strength and battery strength are good but the mouse does not work.  I've tried updating the APR drivers from the sony sight, loaded Microsofts SP 1 to get the latest USB support, tried disabling the touchpad using the Sony Notebook setup - nothing works.  I'm sure I could uninstall the touchpad driver every time I attach to the docking station, but this would be a pain.  Can anyone help?

 
0
Comment
Question by:srickman
  • 2
4 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10805777
A quick question

a) Have you made sure that the USB mouse works in another computer ?

b) Have you tested the mouse putting in different USB ports ?

unplug the mouse , plug it back and restart the machine and check windows xp recognises it.
So your laptop doesnot have any USB port by itself .. If yes  , try those ports
0
 

Author Comment

by:srickman
ID: 10805880
I have not tried the mouse on another computer - I'll try that later today.

I have tested different USB ports, including usb port on laptop itself.  I uplugged the mouse, plugged it back in and restarted.  XP recognizes a usb 'composite' device because it's a keyboard and mouse combination through one USB plug.  Again, the keyboard works the mouse does not.  The sony laptop keeps making the ALPS touchpad the driver for the mouse.  I've read elsewhere that I should disable the ps/2 port in the bios, but the bios does not have this as an election.
0
 
LVL 2

Accepted Solution

by:
VaioMan earned 750 total points
ID: 10818573
I am not sure if you could get it to work on your laptop.
I use to have Logitech wireless keyboard and mice on my Sony laptop, it worked fine
Logitech has 2 usb connectors -one for keyboard and one for mice.
I could use both mice and touchpad at the same time
You could call Sony tech support and ask them if this type of keyboard works with Vaio laptops
Good luck
VaioMan
0
 

Author Comment

by:srickman
ID: 10824178
I returned the Microsoft USB keyboard and mouse and got a Logitech USB keyboard and mouse.  Worked perfectly the first time.  Sony and MSFT better figure this one out.

Thanks
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction For the past 15 years, mobility has been a top priority for employers, employees, students and all kind of people. Having more and more in your portable phone or "smartphone" is a priority and being able to work while on a plane, bus o…
Two to three times a week, some version of the question below is posted: "I have a laptop that (was given to me / I bought on ebay / I forgot the password for).  I can't (start it / upgrade the BIOS / change BIOS settings) because it's asking for…
This Micro Tutorial will teach you how to add a cinematic look to any film or video out there. There are very few simple steps that you will follow to do so. This will be demonstrated using Adobe Premiere Pro CS6.
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
Suggested Courses

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question