Solved

Sony Touchpad Conflict with USB Mouse

Posted on 2004-04-12
4
1,179 Views
Last Modified: 2008-02-01
I have a Sony laptop with an APR touchpad and a docking station; operating system is XP.  I purchased a Microsoft wireless keyboard and mouse, connected them through the docking station's USB port and loaded the Microsoft Intellipoint software.  The keyboard works fine and the Intellipoint software says the mouse signal strength and battery strength are good but the mouse does not work.  I've tried updating the APR drivers from the sony sight, loaded Microsofts SP 1 to get the latest USB support, tried disabling the touchpad using the Sony Notebook setup - nothing works.  I'm sure I could uninstall the touchpad driver every time I attach to the docking station, but this would be a pain.  Can anyone help?

 
0
Comment
Question by:srickman
  • 2
4 Comments
 
LVL 49

Expert Comment

by:sunray_2003
Comment Utility
A quick question

a) Have you made sure that the USB mouse works in another computer ?

b) Have you tested the mouse putting in different USB ports ?

unplug the mouse , plug it back and restart the machine and check windows xp recognises it.
So your laptop doesnot have any USB port by itself .. If yes  , try those ports
0
 

Author Comment

by:srickman
Comment Utility
I have not tried the mouse on another computer - I'll try that later today.

I have tested different USB ports, including usb port on laptop itself.  I uplugged the mouse, plugged it back in and restarted.  XP recognizes a usb 'composite' device because it's a keyboard and mouse combination through one USB plug.  Again, the keyboard works the mouse does not.  The sony laptop keeps making the ALPS touchpad the driver for the mouse.  I've read elsewhere that I should disable the ps/2 port in the bios, but the bios does not have this as an election.
0
 
LVL 2

Accepted Solution

by:
VaioMan earned 250 total points
Comment Utility
I am not sure if you could get it to work on your laptop.
I use to have Logitech wireless keyboard and mice on my Sony laptop, it worked fine
Logitech has 2 usb connectors -one for keyboard and one for mice.
I could use both mice and touchpad at the same time
You could call Sony tech support and ask them if this type of keyboard works with Vaio laptops
Good luck
VaioMan
0
 

Author Comment

by:srickman
Comment Utility
I returned the Microsoft USB keyboard and mouse and got a Logitech USB keyboard and mouse.  Worked perfectly the first time.  Sony and MSFT better figure this one out.

Thanks
0

Featured Post

Better Security Awareness With Threat Intelligence

See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

Join & Write a Comment

Introduction For the past 15 years, mobility has been a top priority for employers, employees, students and all kind of people. Having more and more in your portable phone or "smartphone" is a priority and being able to work while on a plane, bus o…
SCOPE I WILL CONCENTRATE ON LCD SCREEN INVERTOR , CCFL BULB PROBLEMS.   The old question "My laptop screen is black what can it be ?". POSSIBLE PROBLEMS ARE.  1. INVERTER BOARD IS BAD.  2. CCFL BULB IN LCD SCREEN IS BAD.  3. NO VIDEO TO T…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now