Go Premium for a chance to win a PS4. Enter to Win


What permission need to be set to use a Documents Save method on another users Mailbox

Posted on 2004-04-12
Medium Priority
Last Modified: 2013-12-18
  I have a script that Creates a tag Item on a document  that  indicates processing.  here is a code snippet:

Set oGaussItem = Nothing
Do While oGaussItem Is Nothing
  Set oGaussItem = oDoc.GetFirstItem(cGaussItem)
  If oGaussItem Is Nothing Then
    Call oDoc.AppendItemValue( cGaussItem, 0)
    Call oDoc.Save( False, False)
  End If

This code works fine until it is run against another users Mailbox which yields "Notes error: You are not authorized to perform that operation".  Under "Delegations" my test user has given me access to Read, Delete, Edit, Send E-Mail in there name.  What other permissions are need?

PS.  This Script is being run as a shared agent from the client side and triggerd from "Action Menu".  The Action is stored and called from the Test Users Mailbox by myself after Opening the Test Users Database from within my notes session.
Question by:Alford-Miller
  • 5
  • 4
LVL 24

Expert Comment

ID: 10806548
Make sure the test user has author or higher access in the ACL. Is that what you meant by Delegation ??

LVL 24

Expert Comment

ID: 10806596
I hope you are trying to access somebodies mail box and update the documents.. Basically the mail file is always protected so that other users doesn't tamper the mails of the owner. Only the owner and administrator group has access to this mail file.

If you are collecting some statistics, then sign the agent with admin id and schedule it to run hourly or daily depending upon the need .

Author Comment

ID: 10807763
The script resides in a "Agent" that is called manually from a "Action" on the "Action Menu".  This "Action" has to be callable by both the User and anyone who has been given the option to access there Mailbox.  Obviously Edit Mail rights are necessary, but my script fails even when I grant full access to the Mailbox.
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

LVL 24

Expert Comment

ID: 10807806
Does this document has Authors field ? If so list the current username in this field

Author Comment

ID: 10808073
The Document is a E-Mail.
LVL 24

Expert Comment

ID: 10808346
Probably the problem should be somewhere else.. If you can guide me on how and what you are doing then I can identify the problem.
LVL 19

Expert Comment

ID: 10810534
Make that agent schedule and this agent should be signed by admin id.

This will have access to all mail databases and it will create documents/ or u can do anything with this agent.

And as for your requirement, what I understood is , u want to trigger some code through action button and access other mail databases. U need to follow below steps to do:
u need to have editor access to that mail database
That mail db should be residing on your workspace

And if u can place ur code, we will look into it and tell whats going wrong.


Author Comment

ID: 10810844
Hello HemanthaKumar,
  This is what I am trying to do:  I am trying to interface Lotus Notes with our legacy Document Management (Gauss) system for storage of electronic documents that may potentially have legal bearing onto Optical Storage.  So far, I have been able to create "Agents" to send documents from Notes into our Gauss.  These "Agents" are called from "Actions" in the "Action" Menu.  The problem that I am running into, or more accurately trying to avoid is duplicate entries of the same document in the Gauss system.  The Easiest way I can think of to prevent duplication was to Add a Item to the that will keep track of what was already sent, I'll explain in suto code using my earlier sample code as a reference.

For clarities sake, here is a description of the variables being used:
a) oDoc - NotesDocument Object containing Document to be Archive.
b) oGaussItem - NotesItem Object containing status indication.
c) cGaussItem - Constant (String) containing name of oGaussItem.

The status indicator item (oGaussItem) should hold one of three values:
a) 0 to indicate document is about to be Optically Archived.
b) 1 to indicate document was Successfully archive in the past.
c) -1 to indicate document had attempted to be archived but failed.

Here is the Sudo code:
1) Check if Document Has indicator item {Set oGaussItem = oDoc.GetFirstItem(cGaussItem)}
1a) If no indicator exists, add indicator to document and give it a value of 0 {Call oDoc.AppendItemValue( cGaussItem, 0)}
1b) save document so that status indicator is attached to document {Call oDoc.Save( False, False)}
2) If indicator is one, warn user that they are creating a duplicate in Optical Archive and give user choice if they are to continue.  Exit function if they decline.
3) Export Document from notes and Send it to Optical Storage using API from Gauss.
4) Mark indicator with either 1 or -1 based on success or failure indication for Optical Storage API.
5) save status of Indicator to document.

  All this works fine if the user is operating from there own mailbox.  My problem comes about from the fact that some user have assistants that they have given access to there mailbox and these assistants have to be able to use my "Agents" to send documents to Optical Storage on there bosses behalf, but my "Agent" fails when the "save" method is called to save the status indicator on there bosses E-mail resulting in "Notes error: You are not authorized to perform that operation".  The "save" method fails even if the assistant is given the Authority to "Edit E-Mails" on there bosses mailbox.
  So at this point, I am at a loss on how to get past this error.
LVL 24

Accepted Solution

HemanthaKumar earned 1500 total points
ID: 10813223
Ok.. now I understand your problem .. Check the acl and see what functions the delegate is allowed to do. If for example he is not given delete access then any delete code in you code will fail with the above said error

In the delegation section of the mail..preferences enter the username in

Read, send and edit section + Delete mail, Calendar section.


Change the acl in such a way that the delegate has all the possible functions (like delete) checked

That should give the user a better access...

Author Comment

ID: 10889091
Hello HemanthaKumar,
  Sorry I took so long to answer but I had thought I had closed this case already.  Cheers!

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lack of Storage capacity is a common problem that exists in every field of life. Here we are taking the case of Lotus Notes Emails, as we all know that we are totally depend on e-communication i.e. Emails. This article is fully dedicated to resolvin…
IBM Notes offer Encryption feature using which the user can secure its NSF emails or entire database easily. In this section we will discuss about the process to Encrypt Incoming and Outgoing Mails in depth.
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question